Virtual Waiting Room or Virtual Queue

HI!

You guys keep getting better and better, however, I was wondering if you guys have a plan or if there is any app that has Virtual Waiting Room or Virtual Queue abilities, either after submitting a 'Case / Form / Ticket' on Zoho Sites or Zoho Desk?

I am trying to make a web based call center with a specific service that someone can come and request the service and then they can be put into a queue (Round robbin to an agent) while simultaneously have the client viewing a 'virtual waiting room or Queue' based on an estimated time while showing how many customers are ahead of them.

Would a freelancer or a partner know how to set something like this up?

As an example there is a company that has this service called 'Queue-IT'. However, I feel that this can be done through code or a feature that you guys can help about.

Thanks in advances

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
laurenkovit

Sticky Posts
Unveiling Zoho Sites 2.0 - A new dimension in website building
Dear Zoho Sites Users, We are thrilled to announce the launch of Zoho Sites 2.0 today! This refresh represents a significant step forward in the capabilities of Zoho Sites and is crucial for creating a lasting and positive impact on our customers' businesses.
Website Accessibility
I have two sites created in Zoho Sites which are both live. Some questions: 1. Are any of the template themes WCAG 2.1 AA compliant? 2. How do I change the format of a sub-heading in the header section? 3. Is there any way to add focus indication for
Visual Editor Webinar
Join our FREE live webinar to learn how to use the Zoho Sites Visual Editor to easily design your website. Our product specialist will demonstrate how this tool will help you customize your website to suit your requirements. Register here: https://www.zoho.com/sites/webinars/
SEO for your Zoho Sites Website
Join our live webinar to learn how to use Zoho Sites' SEO tools to boost your website's ranking. Our product specialist will demonstrate everything you need to know about optimizing your web pages to make them search engine friendly. Register here for free: https://www.zoho.com/sites/webinars/
Zoho Sites Webinar | Integrations
Join our FREE live webinar to learn how to integrate both Zoho and third-party products with your Zoho Sites website. Our product expert will demonstrate how to use these integrations to grow, manage, and retain the customers you bring in. Learn how to take your business forward and build stunningly robust and efficient websites. Register here: https://www.zoho.com/sites/webinars/