What am I doing wrong?

What am I doing wrong?

Every time I try to set up a meeting it seems I have to jump through hoops to get the connection made.
I have embedded the code into my website at
http://sp-tutorials.homestead.com/RemoteAccess.html

I set up a remote meeting and start the meeting.
I get a blue screen that says I am waiting for the other person.
I give the other person the id number.
They enter it and it takes them to a page with the id number and a link to "join session".
When they click the link either nothing happens or they get a screen asking them to log in.
It's frustrating because I can't see what's on their screen to know how to help them.

Questions:
1. Does the other person have to have a zoho account to share their screen in a remote session?
2. Does it make any difference what order we enter the meeting? Do I have to enter first?
    Does the remote user have to enter first? or Doesn't it make any difference?

What else am I missing?

This should be easy. Many of my people are not computer savy. If clicking the link doesn't
get them in the meeting then they are ready to give up and it makes me look like I don't know
what I'm doing (which I don't, but I want to look like I do).

Any ideas?

Dean




































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