Hello,

We have the Zoho One subscription, and are currently using Zoho CRM for lead tracking, and also regularly using Campaigns for email campaigns. We would like to start expanding our marketing automation to inbound campaigns, starting with using input forms on our web site that we can use for lead capture. Once a user submits those forms, which will be in the form of requests for information on specific products, we would like them to enter an automation workflow where we nurture those leads using a drip campaign - e.g, send a couple of follow-up emails one and two weeks later, culminating in a final CTA email urging them to schedule a demo with one of our sales engineers - something like that.

I'm struggling with figuring out how to set this up in Zoho. Based on what I know, it would seem that MarketingHub would be the module intended for this. But I'm told by Zoho Support that, because we already have Campaigns integrated with CRM, we cannot also integrate MarketingHub in the current version. So I'm not sure how to achieve this as I'd really like for these leads to be captured in CRM.

Is there a better way to achieve what we're looking for at this point? Any suggestions are appreciated.

And to the Zoho Support folks, please don't just tell me that this will be solved in the next version which is scheduled to release in Q3. These dates slip all the time, and I need a solution before then.