when doing "Integration" with CRM in Survey I am not getting Lastname or Email as possible fields preventing complete&save

when doing "Integration" with CRM in Survey I am not getting Lastname or Email as possible fields preventing complete&save


H,
 when doing "Integration" with CRM in Survey I am not getting Lastname or Email as possible fields
As per doc within Survey:
"Map all the fields to the respective Survey questions. 
For example map the field "Sales Rep's Communication" to the question "How do you like our sales rep's communication skills?"

but I see only my Questions fields, which maps OK with CRM fields which I have created.

How should i get Lastname or Email fields which are mandatory fields  to allow me to complete & save the integration ?

Currently my Surveys are being sent with Zoho Camapaigns and work fine.

A priori I have all necessary package/rights but did not subscribe to CRM Plus.

Thks,
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方