Zia Skill Set keyword extraction when parsing resumes in Zoho Recruit

When parsing resumes the skill set key word extraction is way off. Most keywords Zia is automatically populating are non applicable keywords associated with the candidates profile. For instance it pulled the keyword "Corona Virus" as a skill set for a Manufacturing Engineer and Corona Virus isn't a skill or listed in his resume once. With needing to manually change the keywords for each candidates profile it's creating a ton of unnecessary work for the team and our searchable database is useless. This has become a huge issue within our candidate database. When I went to edit the mapping for the parsing feature being that it's a Zia feature it doesn't allow me to edit how it extracts keywords in anyway. Is there a way we would be able to make adjustments to the keyword extraction feature?

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Rachel.Cray
Dhanasekaran G

Sticky Posts
Ask the experts - A live Q & A discussion on Zoho Recruit
We are delighted to come back with another edition of 'Ask the Experts' community series. This edition, we'll be focussing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
Zoho Recruit User Group Meet-up — India 2024
Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2024 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,