Zobot doesn't search for faqs and articles

Zobot doesn't search for faqs and articles

Hello everyone!
I've encountered an interesting obstacle on my way that I can't solve. I'm configuring Zobot using the Codeless Bot Builder, and unfortunately, the Answer Bot option doesn't retrieve data from either articles or FAQs.

In both cases, the default language is English (for articles and FAQs), which I would like to change. In all possible bot options, the Polish language is selected except for articles and FAQs.

Regarding articles, the bot only searches for those marked as written in English, completely ignoring those in Polish.

As for FAQs, it doesn't matter whether they are in Polish or English. It doesn't recognize any of the options.

Did I overlook something in the settings? I've run out of ideas for a solution.
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