[ZOBOT] Using visitor data in replies
Hi!
I was wondering if it's possible to use visitor data in the responses the Zobot sends.
In this example the visitor sets his name to Smith.
Is it possible to use "Smith" in your reply?
Instead of a "Thank you" it would be "Thank you Smith"
These little things make conversations a lot more personal. Is this possible already? If not I'd love to see this added.
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.