Zoho Bookings <> CRM integration

Hello Zoho community!

We are enabling our Zoho Bookings <> CRM integration.

What is the workflow if the integration detects that the contact already exists in the CRM? Does it create a duplicate record? Overwrite the record? Merge the record?

(in this case, there would already be a contact with that email address in the Contacts module in CRM)

Thank you

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