Zoho Books Connector - Update Customer

Zoho Books Connector - Update Customer

I think there's a problem with the Zoho Books Update Customer connector in Flow.

I have a Flow to add or update Books customers who buy on our WooCommerce site. The logic is that the email is passed from WooCommerce and a Books Fetch Customer operation is initiated. If the response is not null, then a Books Update Customer operation is intiated.

The problem is with the email field in the Update Customer module.

If I leave it blank, the customer is updated with no email address.

If I fill in the email address (which, because of previous logic, will always be the same as what is already on record), Zoho Flow errors out on the Update Customer step, with the message "Zoho Books says "The email address you're about to add/update already exists within the contact (Contact or associated contact persons). Make sure that the email address you provide is unique."

How does one update the customer while not changing their email address?
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方