We're happy to announce the launch of the Zoho CRM Training Program for Administrators and implementation specialists. We'll be conducting online training and classroom training in major cities across multiple countries.

This is a three-day course, complete with demonstration and hands-on exercises to help the trainees understand the various Zoho CRM Adminstration modules, how and when to use them and to learn the best implementation practices.

You can meet and interact with dedicated CRM specialists and learn the best practices in customizing modules, creating workflows, prioritizing your leads, creating Blueprints based on real-time business scenarios.

Course Plan

Duration: 3 days (9am - 5pm)

Day 1:

• Introduction to Zoho CRM
  
• Organization Settings
  
• Data Security
  
• User Management
  
• Customization - Essentials 
  

Day 2:

• Communication Channels
  
• Territory Management
  
• Automation - Essentials
  
• Data Administration
  
• Marketplace
  

Day 3:

• Customization - Advanced 
  
• Automation - Advanced
  
• Zia
  
• Portals
  
• A Day in the life of a CRM Administrator
  

You can learn all about the types of courses offered, prices and how to register from-