Zoho Flow triggers not working

Hi ,

I have set up a flow which triggers when a new record is created in a Zoho Creator app. This flow works great when I initiate the flow with "test and debug". However the flow does not trigger in live mode.

I have tested all the connections used in the flow and all appear to be working fine - in fact the same connections are used in other flows with no problem. So it appears to be a triggering issu.

I set up another flow last week which was supposed to trigger when a deal is updated in Hubspot. This flow does not trigger either!!

I have emailed Zoho about both issues and had email back saying Zoho rep would be in touch within 24 hours - this was several days ago.

Is anyone else having issues with triggers not working? Please get in touch Zoho as I need to demo this automation working this week !!

Thanks

Susan