Zoho Forms - App Not Displaying the Visual Design

Zoho Forms - App Not Displaying the Visual Design

I'm fairly new to Zoho Forms - it's a very powerful tool and I've managed to automate and create rules to do everything I need. However, the form I've designed when the Engineers are opening the Form on the Zoho Forms App all the fields are present and correct. But the formatting isn't shown.. Given that we've spent the time getting the form to look as we would like, it would be nice for this to be shown.. Is this something I've missed?

Thanks in advance guys..