Zoho HTML editor is removing MSO (Outlook) specific code.

The ability to add in custom HTML is great. We are using MJML to generate our wonderfully cross platform and responsive email code that works on Act-On, Salesforce, Hubspot, Active Campaign, and lead liaison. The way it supports MSO (Outlook) is it included fixes in the form of HTML comment tags <!--[if mso]> and others like it. The problem here is that Zoho is removing code and breaking formatting after saving.

If i am adding custom HTML, i expect it to NOT remove anything from what i explicitly added in the editor. That is defeating the purpose adding custom code. The email will look fine in the preview, and most email clients, but it breaks very badly in Outlook. Keep in mind this is code that was already thoroughly tested in 60 email clients using a litmus test. if i then take the malformed code from the Zoho editor and test it again, it shows broken in Outlook.

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Ocozzio
Ashwinth Shekar
Christian

Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________