I have been using Zoho Inventory API, I raised this problem to your team nearly a year ago and had to work around it, but it seems your system is still returning an invalid JSON response.

The details:

When using the Inventory API resource for Item Group "GET /itemgroups/" the response received is not in the format described by the API docs. The doc here describes a JSON where the item groups are returned as a collection, as so: 

1. {
2.       "code": 0,
3.       "message": "success",
4.       "itemgroups": [
5.             {
6.                   "group_id": 622547000000193091,
7.                   "group_name": "Bags",
8.                   "product_type": "goods",
9.                   ........
10.             },
11.             {...},
12.             {...}
13.       ]
    
14. }

As you can see the response I receive has the 'item_groups' field repeated as an object of each Item Group, and also receive an 'item_groups' field as a collection of each Item Group.

Using a statically typed language I have no reliable way of parsing this absurd deviation of a JSON response. I haven't event been able to parse the content with third party tools because it is simply an invalid JSON.

I imagine this response is an error because I don't believe any other resources provide this kind of response.

Please issue a fix because I have hit a wall because of this problem.

Thanks,

Sam Morrison