Zoho Inventory Bug: On Custom Sales Order Templates, the item "Serial" displays the item line # instead of Serial #

I have custom templates enabled in my system.

The Item Serial is an available option however it shows the line item number instead of the actual item serial number.

I want to be able to view allocated Serial Numbers for each item on the sales order when I print it out

Expected Outcome

When I add the Serial Number placeholder it should show the assigned serial numbers on the Sales Order PDF

Actual Outcome

When I add the Serial placeholder it only displays the line number. (each line just increments by 1)

Full list of issues:

Zoho Desk Resources

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