Zoho Inventory synch with QBO double counting Payments

I'm posting here in case someone else has or had the same problem and found a solution. Thanks for any help.

Me	Hello, we are using QBO to accept payments and invoice customers. When we need to close an invoice in Zoho Inventory, we mark the invoice as paid. The requires us to create a payment entry in Inventory. The is then sent to QBO. The same problem happens when we close Purchase Orders. The result is we have doubling of activity in QBO journal entry. How do we fix this?	9:19:55 PM
Zoho	Hello there :)	9:20:25 PM
Me	Hello	9:20:39 PM
Zoho	As per the current integration flow, the invoice and payments will get synced to QBO. In this case, you have to just record payment in Zoho so that will get synced to QBO .	9:23:33 PM
Me	Is there a way to close invoices or mark them as paid without sending the payment activity to QBO?	9:24:11 PM
Zoho	The stock of the items will get deduced once you create an invoice but if you need to show the invoice status as paid then you have to record payments from the invoice .	9:27:29 PM
Me	Is there a way to have the invoices synch to QBO but not the payments?	9:27:59 PM
Zoho	I am afraid that is not possible for now and it will sync Invoice and payments along .	9:29:28 PM
Me	How do other QBO users do this? We only want to use Zoho Inventory for inventory activity and not payments.	9:30:20 PM
Zoho	Mostly they will record payments and invoices in Zoho so that will get synced to QBO. If you do not need the payments sync then you have to leave the payment part in Zoho which won't affect the stock or anything .	9:31:56 PM
Me	please explain 'If you do not need the payments sync then you have to leave the payment part in Zoho which won't affect the stock or anything . '	9:34:04 PM
Zoho	As I informed earlier, if you record payments in Zoho then that will get synced to QBO so we cannot restrict that . So what we suggest is that to avoid recording payments in Zoho so you can collect the payments in QBO.	9:37:21 PM
Me	Then we have open invoices in Zoho which will show on customer's statements and their account when we check a customer's account status.	9:38:20 PM
	Open and unpaid	9:38:30 PM
Zoho	I understand but there is no other way as of now if you are recording payments in QBO.	9:43:09 PM

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
j@CSB
Vincent R.
jsnyder

Sticky Posts
Zoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
Zoho Finance Workshop 2023 is coming to the USA. Meet the experts, get exclusive training on Zoho Finance apps and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,
Celebrating our Zoho Community SuperBuds
The SuperBud program recognizes the efforts Zoho users put in to help the rest of the community thrive and grow in their individual Zoho journeys. Be it the ZUG meetups or these forums, several Zoho users including our MVPs andZUG leaders, have stepped
Authtoken Deprecation for Zoho Inventory APIs
UPDATE (7 July 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. Hello everyone, The usage of Authtokens to authenticate API calls is being deprecated on 30 August 2021 across Zoho's Finance suite of products,
ZOHO Inventory - Early Access
https://twitter.com/zoho/status/646715717849493504