Zoho Sales IQ Chat Widget On Landscape View (Tablets + Mobiles) Renders Site Unresponsive On Automation Trigger / Issue with CSS Code From Zoho

Just want to check if others have found a solution to this

We have implemented a comprehensive Q and A style bot using Zohbot to take qualified enquiries and update the fields in CRM accordingly

We have an issue wherein the sales IQ pop up (on the back of automation triggers on a site) does not work well on landscape view, the screensize and text (being smaller) makes the minimise buton and other elements of the chat widget invisible. This then renders our page invisible

With google taking into account UX and UI majorly these days this has also impacted our CTR and rankings on the site (something we have been building up over the last 1.5 years strongly)

Has anyone else found a solution to this? This is compiled code itself from the Zoho sales IQ chat CSS

IT works in potrait mode but this renders devices like ipads, tablets futile to be used as we rely on sales IQ automation triggers

I have a ticket raised with Zoho on this and await their solution they have confirmed its a bug REF 31462807

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Max Bhanabhai

Sticky Posts
Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter