Zoho Site - How can I link to MS Word docx format file that will not download as a zip file

In our site we have links which enable the users to download PDF and MS Word files. The PDF format works fine. The MS Word docx format is being downloaded as a zip file. What do I have to do to enable the MS Word docx format to be downloaded correctly - as a docx file?

The issue is - the MS Word extension docx is being changed to zip. If I change the downloaded file extension from zip to docx, the file opens correctly in MS Word.

Thank you in advance for any tips.

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