[resolved] VAT 0%
Hello, Here is an example of a product created : https://subscriptions.zoho.com/subscribe/e59ef065e822c3d2eabab4fadc0890a76a2bba0f6b0532177e00f0ba8db832fc/STARTER How to VAT to be reduced to 0 % when a company encodes a VAT number when ordering? Thanks for your helpIs ZSubscription capable of processing upgrades?
Is Zoho Subscription capable of processing upgrades? For instance, a customer wants to convert from the Gold level-plan to the Platinum-level plan (or vice versa)? Can the price difference be calculated and processed? TIA. LGarrisonTip #6 : Accessing external URLs from Zoho Subscriptions
Hello everyone, We have been sharing a tip every week to address specific business scenarios which you can implement for your subscription business. Last week, we shared a tip about implementing the Approval Workflow system. This week, let's look at how you can access external URLs with the help of Custom Link. Business Scenario: Every business functions differently and has its unique requirements. At times, businesses might want to access other websites or applications by appending specific informationZoho Subscriptions: A Quick Recap of 2018
Hello everyone! It's been a very productive year for us here at Zoho Subscriptions and we want you to know all about it! This year, we launched lots of handy integrations and features that would really improve the way you manage your subscription business. Join us as we take a quick recap of all the major updates we released over the last year. For more details, you can check out all our features and enhancements on our what's new page. ... And that's a wrap for this year folks! We are glad toHow to get the customer details in the Hosted Payment Page & return url.
Hi, I would like to integrate Zoho Subscription for our web application. i am current having doubt in 2 scenarios at payment 1. Is there any way to make customer details on Hosted Payment Page Url ? Currently the fields are empty and it is creating new customer and new subscription. 2. After payment completed the page will be redirected to the return url (Which we will specify at the time of product creation). Is there any way to get the client details on return url as a query string parameterHow to handle 2yr subscription paid up-front in Zoho Subscriptions
Our company offers 2yr subscriptions, with the 2yr subscription fee paid for up-front. The challenge we have with setting this up in Zoho Subscriptions is that, after the first 2yr period, we would like to have the subscription auto-renew annually at the 1yr price. So, as an example: initial subscription is $200 for 2 yrs and then, subsequent subscriptions billed at $150 annually. Is there a hack or workaround to make this happen, by chance?What's new this December in Zoho Subscriptions
The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customerMinimum quantity for a products in Zoho Subscription
Hello Can we set a default minimum quantity when creating a plan for a product in subscription?How many times the authtoken can be generated and is there any api for deleting generated authtoken ?
I have generated authtoken and i want to delete with the API , Please suggest me solution for deleting auth token through api and i am able to generate only 10 auth tokens from one account.Zoho subscription
What are the benefits of upgrading the plans with the standard plan, please explain with the detailsHow to remove payment information for free trial subscription
Hi, I have integrated the Zoho subscription in our website. I want to remove payment information for free trial subscription. Url :-http://livingfaith.tranzmedia.in/subscribe/free. Please give me the solution for the same, and also share it is possible to integrate SMS in zoho subscription.Iam waiting for your reply.Not able to Get the Authtoken from API
Getting null response when calling the authtoken api am i missing any property please provide me a right solution.How can I remove the payment fields for a Trial plan?
Hi, I used Hosed page checkout using API for a plan with free trial. But it requires credit card information to subscripe the plan. How can I remove the payment field for a Trial plan?API Calls from Widget
Can you tell me if I use the Z-Subscriptions widget on my website, do these transactions count agains my daily API call limits?Coupon not applying to Startup Fee
I have a product that has a monthly cost of $236.00 and has a startup fee of $395.00. I want to set up a coupon to waive the startup fee but when I apply a coupon of $395.00 it treats the startup fee like a separate line item and just discounts the cost of the product itself ($236.00 since that is the max is can take of the $395.00). Am I missing something on how to do this?Annualized Recurring Revenue (ARR)
The single most important metric in most all subscription businesses is ARR (or MRR) Correct me if I'm wrong, but currently Zoho Subscriptions provides no way for my to accurately report on either of these metrics. While it does have MRR, it seems that the calculation is based on previous historical data, and not the current point in time. Therefore, the reported MRR number is never accurate in regard to the current state of the business. Put another way, ARR is typically the CURRENT value ofTip #1 - 30 Days Money Back Guarantee
Hello everyone, As discussed previously in this thread, we are going to come up with a custom function every week to address specific business scenarios. To start off, this week we will be looking into one of the most famous requirements - 30 Days Money Back Guarantee. Business Scenario: Most business organizations have cancellation policies and the most common one is the money back guarantee. It is a simple guarantee that if a customer is not satisfied with a product and cancels the subscriptionHow to get response customer id and other things
We are using hosted payment page via iframe on our portal just question is simple once user pay for plan so it redirects on thank you page of our portal so how we can get response there is just one parameter is coming hostedpage_id we want get full response so we update data in our customer table like zoho customer id plan active etc and much moreClient Portal - Individual Membership and Not Corporate Membership
I have integrated my ZOHO CRM with ZOHO Subscriptions. I have membership for individual but not corporate. I would like to have the client portal to view only single individual membership subscription details only. For example. ABC Company has 2 contacts (Peter and John) associated to it in my ZOHO CRM. When I sync CRM and Subscriptions. This information is flow into Subscriptions which is very good. As we offer individual member, Peter will have his own membership details and John would have hisCustomize Hosted Page By Plan
Hello, I'm wondering if there is a way to customize the Hosted Page by plan. I'd like one plan to have one set of styling, header and colors, and another plan to have a completely different header, colors and style. Is this possible? If not, it would be a very helpful feature for using subscriptions for multiple websites! Thank you. AlexWordpress plugin - subscription not working
I integrated: <iframe id="ZSubscriptions" style="border: none;" src="https://subscriptions.zoho.eu/subscribe//LIBUKB-1" width="700" height="900"><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span></iframe><script type='text/javascript' src='https://legalinabox.co.uk/wp-content/plugins/zoho-subscriptions/assets/js/zs-height-custom.js'></script> into a page. The content doesn´t show up at all. The plugin foundSubscription customer view error or bug
Hi team , When i create subscription custom view as per my requirements, adding some custom fields also but data was not sort on custom fields and data was not able to filter using advanced search. I had admin role in subscriptions but it was not working. Need enhancements in subscription report - suppose i am want age wise subscriptions filter on age , for e.g- a. age between 1 to 10 b. age between 10 to 20 c. age between 20 to 30 d. age between 30 to 60 Is there is other solutionIP Address for Zoho Subscriptions Webhooks
Hi, We are working on integrating Zoho Subscriptions into our website and are using webhooks to add data into our database. We would like to whitelist only Zoho's servers for our api, however I can't find a list of IPs that the Webhooks originate from. Could somebody please let me know what IPs to whitelist?How to configure tiered plan pricing and get broken down reports?
Hi, I have a product which I price differently based on my customers' revenue. I was thinking of having 1 product with multiple plans to implement this. However, I don't want the plans to read something like: Product A Subscription Plan (Tier 1) $100 Subscription Plan (Tier 2) $150 Subscription Plan (etc...) $... I would prefer if they would all simply be called "Subscription Plan". This creates a problem with reporting however. You group everything per name, and not per plan code. I sawHow can I use a different payment gateway with Zoho Subscriptions?
Hi, At my company, we are trying to use Zoho Subscriptions and I have a few questions where I would appreciate the community's help. 1. is it possible to integrate another payment gateway (pagar.me) so that it feels native? Meaning, the little logo at the bottom of the invoice, etc.. (I am guessing the above is unlikely so, the next alternative...) 2. How can I best integrate with an external payment gateway? In Brazil a lot of people pay using "boletos" (bank billets, I think it's called). I haveActive Subscriptions on Client Portal homepage
When the client logs into the Client Portal, there should be a pane listing their active subscriptions.Payment pages with non-auto charge gateways
It would be nice to have payment pages for customers to use that will work with payment gateways that do not have the auto charge function. This has put a huge kink my business for getting my customers started. I have to have them fill out a web form and create a recurring invoice as a work around. Can you please pass this along for an urgent consideration? Sincerely, JacobZoho Creator/Subscriptions API - zoho.subscriptions.getList(input.Module_Name, input.Org_ID);
I am fetching data from Zoho Subs and putting into a model in Zoho Creator. Want to use zoho.subscriptions.getList(input.Module_Name, input.Org_ID); but want to get only the data where "status" is not "cancelled" How can this be done? What is the syntax for this? zoho.subscriptions.getList(Subscriptions, OrgID, ??????????); If not possible, how can this alternatively be done using the standard api? https://subscriptions.zoho.com/api/v1/subscriptions?authtoken=xxxxxxxxxxxxxx&organization_id=xxxxxx&status?????????????????sales margin subscriptions
Hello, could you tell me how you can put costs to the subscriptions to calculate the sales margin? Thank you,Payment Processing issues with Payflow Pro
I have a customer with an active subscription in Zoho that is getting her credit card declined because of address verification. Here's the problem - all references to her address in Zoho are correct. The incorrect address is being pulled from a deactivated profile on recurring billing in PayPal Manager. I've worked with PayPal and they cant delete the old profile, their only solution is for me to update the old profile with the latest address info - not acceptable. Is there anyway to "tell" ZohoMore than 100 accesses per hour for api calls
Hi, is it possible to increase the number of accesses per hour? The documentation states that a maximum of 100 accesses per hour may take place. https://www.zoho.com/subscriptions/api/v1/ Paid Organization - 2500 API calls/day and 100 API calls/minute However, I need about 1000 per hour a few times a month. Thanks for help, DanielWhat's New in Zoho Subscriptions - June 2018
Hi Folks! Summer is almost over and we here at Zoho Subscriptions have brought forth many functional and user-friendly features for the month of June. Let's take a quick tour through them. Password Protected Reports Do your reports have sensitive information? Not a problem. You can now protect the sensitive data with a password while exporting them in the CSV, XLS or XLSX formats. Workflow Rules Tired of manually performing repetitive tasks on Zoho Subscriptions? We have now introduced Workflow Rules.Zoho subscription post payment
Hi, As far as we have gone through the documentation, it seems like payment is collected at the start of the billing period. Our use case is that the customer will initially select a plan and then he would be charged for it only on 1st of every month. Can you clarify on this whether it is post or pre payment? Say the customer selects a plan on 3rd Aug 2018 and cancels it on 23rd Aug 2018, then we want to bill him only for those 20 days and that too only on 1st Sept 2018. That being said, we wantIntegration with Zoho Inventory
Would be nice if Zoho Subcriptions inegrated in with Zoho inventroy so that when a Addon is sold in Zoho subscriptions the item is tacken out of inventory in Zoho inventoryAnnouncement Regarding Notification Emails
Hello Everyone! This announcement is regarding the admin notification emails which you've been receiving from the email address "support@zohosubscriptions.com". From the 1st of October, 06:00 GMT, the emails with the following subjects will be sent from "no-reply@zohosubscriptions.com". Unable to send invoice for the profile - {profile_name} Unable to process auto payments. If you have set up any filters or workflow in your email account, please add "no-reply@zohosubscriptions.com” and “support@zohosubscriptions.com”webhooks: ${SUBSCRIPTIONS.PLAN_CODE} inserts plan name
I'm trying to create a webhook that uses ${SUBSCRIPTIONS.PLAN_CODE} in the URL. I've inserted ${SUBSCRIPTIONS.PLAN_CODE} but it puts in the plan_name rather than the plan code. It seems very strange that this could be a bug. Is anyone else using plan_codes in webhooks?Series of Invoices for different services / areas
Hello!!! We are ZOHO ONE users and my company has several lines of business. In one of them, we are thinking about using Zoho Subcriptions but, the invoices that we generate should have a different numbering (in Books we can only use a numbering of invoices). It would be very useful to have the invoice series functionality (for example, F18 / APPS / 0000 ... or F18 / ABM / 0000 ...) when will you have this functionality? It is very important in Spain (and I think in other countries too). regardsUsing Zoho Subscription API(integration with Zoho Creator) issue with VAT/Tax
Hi, When I try to use the native integration in Zoho Creator to create a customer in Zoho Subscriptions it will not allow me to set anything to do with VAT or Tax for the customer. It returns: {"message":"Invalid Element is_taxable","code":8} My ZS organization is in test mode. Please let me know why this is happening. Thanks, Damien bcCloudTechHow do I create enterprise plans?
how can enterprise(custom) plans be created? Say suppose I am selling multiple services. Each plan has different services and now enterprise plan contains a mixture of the services from both plans. Especially when customers want specific services only, in that case, is there a way to create customer specific plans with prices.?The day when Client Portal spoke your language!
A month back, we rolled out Client Portal to enhance your relationship with your customers. Soon enough, feedback and suggestions came pouring in from you all and we realized that we could do more! So, after several brainstormings and discussions, we decided to make Client Portal more expressive and engaging. And, what’s better than language to be expressive. So, we started again. Gulping down dozens of Red Bulls and crunching Pizzas, our developers started from the first line of code and did anNext Page
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Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,What's New in Zoho Billing | Q3 2025
Hello everyone, We are excited to share the latest set of updates and enhancements made to Zoho Billing in Q3 2025. From the latest GST updates to multi-level discounting, Zia-powered report summaries, and customizable web forms, these updates are designed# 2 Why do we need a billing system when accounting covers billing?
In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systemsWhat's New in Zoho Billing - August 2025
Hello everyone, We are excited to share the latest updates and enhancements made to Zoho Billing in August 2025 to improve your overall billing management experience. Keep reading to learn more. Notify Customers About Subscriptions via WhatsApp Business#1 Zoho Billing vs. Zoho Books: Which one should I choose?
Managing your business finances isn't just about sending invoices. It's about keeping everything organized, accurate, and moving towards your organization's goals. At Zoho, we understand the complexity, which is why we offer two powerful yet distinct
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Billing frequency is not displayed correctly.
Hello There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: If I am adding a Plan which I charge quarterly, first of all it should be possible to
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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