Zoho Subscriptions - Account Funds
Is it possible to have an "Account Funds" account that customers can make deposits too. That will then enable them to pay for subscriptions from their Account Funds account?how to restart a subscription if credit card renewal fails?
Currently we do this: 1. We call "https://subscriptions.zoho.com/api/v1/subscriptions/" to check the status of a subscription. 2. If the subscription status indicates there is a problem, we call "https://subscriptions.zoho.com/api/v1/hostedpages/updatecard" to get updated credit card information from the customer. Questions: 1. Is the above the correct process? 2. If a card fails because it's expired, lost, declined, etc.. what "Status" does the subscription get set to? 3. Will calling the "updatecard"Invalid value passed for url
I'm making a curl post via php with the following code and am receiving the error "Invalid value passed for url" $headerArray = array("Content-Type: application/json;charset=UTF-8", "X-com-zoho-subscriptions-organizationid: 307921614", "Authorization: Zoho-authtoken ".$authToken ); $url = "https://subscriptions.zoho.com/api/v1/subscriptions"; $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $url); curl_setopt($ch, CURLOPT_HEADER, true); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS,What's New in Zoho Subscriptions - December 2016
While you were all busy with your fingers grabbing the days' deals, tasting those delicious pie and slicking back your unshaved beard, we, at Zoho Subscriptions were baking our very own feature riched thanksgiving pie for you all. So, get yourselves ready for a delicious ride through the features we've released this November. 1) Multi-language for Client Portal Enhancing your relationship with your customers is all Client Portal is about. And, there is no better way to enhance your customer relationshipDuplicate Display Name not allowed... So how do I do it?
Hello, I am still new on using Zoho subscriptions and haven't gone live yet. This is my understanding that the display name is the name shown on the invoices so it seems to me important to display the person's correct name. Unfortunately, we cannot have 2 customers with the same display name, so how can I show the customers' accurate names if they have the exact same name? E-mail addresses are unique so I can make sure the customers aren't doubles, but I don't want to display their e-mail addressDifferent Email Template for Non Trial Plans
Is there a way to send different emails to clients that are on a trial plan versus users who are on a paid plan? Ideally if we could send different emails based on different plans that would be ideal as we have different plans with different terms and there is different content that should be in each one. I know we can create different email templates but I can't see if I can attach to specific plans.WHERE'S MY MONEY?!
as funny as the title is, it is a serious issue im having. how exactly do i receive the money that was spent on my subscriptions? where do i go to see these settings? when do i receive? its just a bit fishy that i cant seem to find any settings for this, plus when i ask a question support responds. once i ask this question it says they couldnt reach me. Just a bit...suspicious and im starting to get pretty frustrated.Custom VAT field on invoice
Hello, I am busy setting up Zoho Subscriptions. This is for selling an online service inside EU in Business To Business. For this are specific regulations and invoicing in place. One of them is that the invoice needs to state the VAT number of the client. I saw that you can add custom fields to a new customer (I assume this is also possible with the API) but how can I add this field to my Zoho subscription invoice template?Drupal integration for Zoho Subscriptions
Drupal is #3 CMS and has a tremendous out the box permissions system in roles but no native MODULE or for handling membership sites. There is a strong market of developers and site owners who would pay for such service. Sponsoring a ZOHO Subscription module for drupal community would net you a lot of new customersStripe payments stopped working
Anyone else have this problem? Support told me to re-setup my integration. Worked for over a year, suddenly stops working, and my only option is to re-set it up. smh. Anyone experienced this?Announcement: Zero transaction fee on Indian debit cards.
Hello everyone, Good news for Indian customers! In a move to encourage businesses to go cashless, the Indian Government on Wednesday has ordered banks to completely waive the merchant transaction fee on debit card payments until December 31. This is a welcome move in line with the recent demonetization of currency notes, and would make it easy for merchants to urge their customers to transact online. The transaction fee on online debit card payments which earlier used to cost a merchant aroundHelp with Subscription API
Hi, I've been reading through the API documentation and have created a subscription code that works as expected when running from a terminal. I am having issues figuring out how to incorporate this code into WordPress. I imagine that I need to create a form page that collects the required data and then when I submit, it would use the form data to submit through the curl. Does anyone have any examples as to how they've incorporated the Subscription API into Wordpress? Thanks so much.Not getting emails
Hi, I have 4 domains in Zoho and I don't get any emails for all of them. I just test @laundrybubble.com it's not working. Please check on this ASAP. KalumIntegration with Zoho desk
Hi, We have Zoho subscriptions and we are keen on looking at possible solutions that leverage Zoho customer data. 1. Ability to run nurturing campaigns for our subscribers. 2. Ability to respond to customer enquiries 3. Ability to integrate some of our code and make it available in customer portal. Looking forward to favorable response from the Zoho team. Regards, Saroopa.curl error
Mi cURL code is like: -d '{ "customer_id": "447757000000xxxxxx", } ], "plan": { "plan_code": "aquames" }, "addons": [ { "addon_code": "SoloFlic", } ], But I get the following response: {"code":4,"message":"Invalid value passed for plan"} The plan_code is right. I checked it 10 times. What I may be doing wrong?Experience with DotNet Nuke Authentication
Hi, Currently evaluating product & need to work out if it is possible for users of our DotnetNuke site can authenticate to Zoho Subscriptions without having to sign on again & also using their DotNetNuke site credentials? Thanks in advance ToddThe selected action is not allowed with Razorpay recurring billing.
I am trying to create a new subscription, it can be seen on Zoho but response says : The selected action is not allowed with Razorpay recurring billing. This was working a day ago. Now it is a 400 bad request. { "customer": { "company_name": "new comp", "display_name": "nam_6757", "first_name": "nam_6757", "email": "uyuyudd40985fd@gmail.com" }, "plan": { "plan_code": "B01" } } Can anyone help me with this?ZOHO e-mail hosting
I want to ask that if i subscribe to zoho standard e-mail per user hosting, do i still get additional free 15 user emails?Problem with embedded check out page in WP website
Hi, I am getting a following error message when I try to embed a check out page in my website www.techfables.com. I am a certified creator developer and I faced this problem when I am developing requirements for my customer. I am the administrator for the ZOHO Subscription account. Please help ASAP. A screen shot is attached. Thanks, MilindSetting up a no credit card required trial plan
How can I set up a 30 day no credit card required trial plan, that will prompt the user to enter payment details prior to the end of the trial?What's New in Zoho Subscriptions - November 2016
The winter is here and even though the sword in Jon Snow’s scabbard may freeze but our updates don't. We’ve added some fantastic features in your recurring billing tool so you get to spend more time on things other than your billing. Checkout the latest features we’ve been holding up our sleeve for you! 1. JUST IN - REPORTS - SALES BY PLAN No more dusting off old records or surfing through emails to find out the sales you’ve made, as Sales Report is here to save your day. With just a few clicks,What's new in Zoho Subscriptions - October 2016
Carve those pumpkins and dust off those costumes, for October is upon us. Here is the list of the new features that we've been cooking up for you this season. 1. JUST IN - INVITE CLIENTS TO YOUR PORTAL If you're looking for an easier, faster and smarter way to communicate with your customers, then Client Portal is the answer. With Zoho Subscriptions, you can invite your clients to the portal and allow them to view their subscriptions, invoices, make online payments and also update card information.Coupons, API, & Invoices
Hi, In the API when running GET /invoices/{invoice_id} would it be possible to have it return the coupon name, as well as possibly some more coupon information as well? Right now it only returns `coupon_code` and `discount_amount`, which is good.... but currrently there is no way to nicely tell the name of the coupon, which is annoying assuming that the coupon codes do not have easily-readable names themselves. The only want to do this right now is to make a separate API call to retrieve the detailsAutomatically update record from Zoho Subscriptions
Hi, When a subscription is cancelled on Zoho Subcriptions, I want to automatically update a field in Zoho Creator and change the field value to "cancelled". Please assist. Regards, SiyaUsing Subscriptions for Boxed Subscription
Zoho advertises that subscriptions can be used for a subscription box business but is there documentation on how this is done? For example, how can you add shipping which is different for different regions. Also, are multiple currencies supported? And how does it account when someone wants to purchase a 6 month subscription to receive a new box every month?Zoho CRM Integration
Hello Everyone, Integration with Zoho CRM is now one step closer. You can now enable the integration within Zoho Subscriptions itself. You can experience a seamless integration with Zoho CRM to accounts and contacts module. Just go to Settings -> Integrations -> Zoho Apps and click on Connect against Zoho CRM and customize your options for integration. Accounts/Contacts will be synched automatically every 24Hrs. However, you will have the option to sync instantly with a single click. You can chooseIntegration with Zoho CRM
Hi, I have a call center which takes call from potential customers interested in our subcription product. In case the Customer does not subscribe during the first call, we need to record hi détails in a simple CRM software so that we can follow-up later on (call him backor send an email), then transfer his détails to Zoho Subscriptions when he decides to subscribe. Is Zoho CRM integrated with Zoho subscriptions so that we transfer all the Prospect's détails in Zoho CRM towards Zoho subscriptionsIntegrating Subscriptions with CRM
My subscription database is the single source of truth and I want to propagate the data to CRM. How do you recommend I set it up? I have some data in the CRM which I am concerned might overwrite Subscriptions. Please advise SeanBUG Zoho CRM Over Writing data in Subscriptions
We have zoho CRm entering customer data directly into the Subscription system . We found that when we set up a subscription and invoiced the client when we went back to the subscription after an hour or two the data in subscription data and invoice had been changed and instead of the company name being displayed in the details the User's first name and surname was entered . We have not been paid on about 6 subscriptions because of this , still waiting for ZoHo to fix after an month !Managing Multiple Subscriptions from One Customer
Hi there We've created our test plans but we will have occasions when a customer might sign up for more than one subscription. I've enabled Consolidated Invoicing however got the following validation error. I see you can enable duplicate customers but this would make reporting poor. Hoping you can helpHow does a UK customer signup for one of our subscriptions?
A customer is trying to use our system for the first time, but they are being asked for Zip Code and other parts, that are not UK relevant. So they are getting into a bit of a problem. Is there a way I can take their card details over the phone and enter it on their behalf, for payments to be taken offline?How do I delete a Subscription?
I have had issues adding new subscriptions, as I am new to this, but I have since tried to delete a few, and they remain in the Subscriptions screen as "Cancelled". I want them binned. Removed. So I have a clean slate of correct subscriptions. How do I do that?PAYMENT ISSUES. PLEASE HELP
We have recently had to up date our payment method for all of our Zoho subscriptions with our new credit card details, however I have not been able update payment for our monthly Campaigns subscription. I have tried emailing payment@zohocorp.com asking for help but have not got a response. I have also tried calling several times but have not been able to speak to anybody. Subsequently our account has been suspended for overdue charges with no notice. It is urgent that we now get our account up andProblem with payment
Since friday I'm trying to make the payment because the account changed my credit card ... without success. I've tried every way, putting both card data as the paypal ... my business is stopped because of this problem ... this is nonsense ... how do you solve a problem caused by you?problem integration with wordpress??
hello I create form and integrate into wordpres but not work?? see that http://france-acces.org/inscription/ An error has occurred. It has been reported to Zoho Creator support. We will look into this issue . Sorry for the inconvenience caused. Go to HomeReport showing subscribed Add-ons?
Does it now exist any report showing subscribed add-ons? Nice to see who have signed up for specific add-ons, and how many add-ons of each type which are subscripbed to. ThanksBilling in Arrears
We are migrating to Zoho billing and have some existing customers who are billed in arrears. This is a legacy thing, so not how we plan to bill going forward. There isn't any major issues migrating these existing subscribers; they simply get billed on the next billing cycle. The only thing to remember is they owes us, not the other way round if they cancel. Zoho will give them a credit if they cancel, but we then need to charge them for an extra month. It would be nice if this was a single pro-ratedMultiple Customer Per Subscription
Can we have multiple customers per subscription. Let's say that a husband and wife sign up for a subscription. but only the husband pays with his credit card. I still want it to show in our subscription that the wife is on that plan.Hostedpages; show info of the parameters in the hostedpage. Like plan_code and addon_code
When generating a new hosted page, I am sending over some parameter values for the generation of the hostedpage. How can I show the customer some more info in the hostedpage, so they know what they are actually subscribing to. Can I somehow show in the top part of the hostedpage something like: Subscription: <plan_code> Monthly price: <price> Other: <addon_code> Starting from: <starts_at> Will make the customer more confident of what he is actually subscribe to. Thanks.Adding a new card via API and PCI compliance
Hi everyone, there might be something I am missing here, but here is what I understand : if I want to add a card, I see in the API description here that I have to send the card number with my credentials in the headers (company_id + auth_token). If I do that on our server's side, I have to have the customer credit card details hit our server and I am not allowed to do that, because we are not PCI compliant (and we do not plan to be !). The other solution would be to do this from the client's sideNext Page
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Hello everyone, We are excited to share the latest set of updates and enhancements made to Zoho Billing in Q3 2025. From the latest GST updates to multi-level discounting, Zia-powered report summaries, and customizable web forms, these updates are designed# 2 Why do we need a billing system when accounting covers billing?
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Hello everyone, We are excited to share the latest updates and enhancements made to Zoho Billing in August 2025 to improve your overall billing management experience. Keep reading to learn more. Notify Customers About Subscriptions via WhatsApp Business#1 Zoho Billing vs. Zoho Books: Which one should I choose?
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Billing frequency is not displayed correctly.
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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