Can we Brand our link URLs?
If I send an Email, the Image urls inside show up to the user as "https://campaign-image.com/zohocampaigns/...) Is there a way we can custom brand those URLs to start with "https://zoho.MyCompanyDomain.com/..."? Seems like this would help with DeliverabilityThe invalid email address make this application totally unusable
Not all contact have valid email address, some contact may has mobile only, I assign a random email address for the contact key, but zoho campaign mark all contact invalid and there is NO WAY to deleteWorkflow takes long time between steps
I'm trying Zoho Capaigns automation Workflows and I've found a really annoying problem. Contacts take a lot of time (around 10 minutes) to jump from a step to the following step. You can check it in the attached screenshot. This is the first time I seeCan't select segments in RSS campaign
I've started a new RSS campagin. I've got one single list with two segments and I'd like to send that RSS campaign to one of those segments. However, I cant' see the option to chose one single segment, just the whole list. Until last version, segmentsHow can I override recipient unsubscribe settings?
I need to send a product advisory notice to every active customer due to product deficiencies using Zoho Campaigns. We need to make sure every customer sees this even if they have previously unsubscribed to other Campaign emails. Is it possible to overrideIs anyone successfully using Dynamic Content in Campaigns? If so, how are you using it?
I'm not interested in potential use cases or tutorials/guides. I'm curious to know if the feature is actually being used in the real world and why/how people are using it. i.e. The logic (if/then statement) you're using and how it's useful in your eIs there a way to tag contacts when using Zapier?
I'm not seeing this as an action when setting up a Zap, and it's extremely frustrating to not be able to add tags when someone purchases a class. I don't want to set up a separate topic list for every single class I sell, nor do I want to have to go inHow to change boarder colours
Hi Can someone please advise me how to change a boarder colour to transparent? ThanksAuto replies sent to my email during a campaign
We noticed a lot of out-of-the-office auto replies being sent to the email address we used for a recent campaign that we launched. Of course this are quick useless to receive in this context. Is there a way I can prevent those from coming to me? Also,Zoho Campaigns API returning empty response
Hello, I'm trying to create a campaign via api. The campaign was created successfully, but the response provided is blank so I can't detect whether it was successful or not. Can you help me? Thank you!Email Deliverability Problems
Hi, I need assistance with our email campaigns not being delivered. I have authenticated our domain and set up the appropriate SPF and DKIM DNS records on the server, but I’m not receiving the email campaigns. I am personally subscribed to the audienceEmail Campaign Contacts Sync
How to sunc a Selected List from a Zoho CRM module with campaign contact list?Download HTML email in Zoho Campaigns is not working
Howdy! I am desperately trying to download an email in campaigns to get the HTML so I can share it with our partners for them to email their customers on our behalf. I click the download HTML. It says you will be notified. Nothing ever happens. I haveHoliday email tips: Boost your e-store's revenue with AI-based product recommendations
You have an online store; you have customers. What better time to engage them than the holidays! In customers, you have an audience that trusts your business. If your holiday email promotions are in line with their taste and preferences, they mightAssociate Multiple Mailing Lists to 1 Signup Form
Hi there. I'm wondering if there is a way to associate a single sign-up form with multiple mailing lists. We have lists for our different stakeholder groups, but some people are a part of multiple groups. I would like them to be able to sign up for asZoho CamIpaigns Help Center not loading
When I try to get to the help center, it just spins. Cleared cache, same results. See video.Zoho Campaign for Zoho Backstage
I am trying to create a new Zoho Campaign for an event on Zoho Backstage. It is not able to do so and the message i am receiving is that The Zoho Backstage account with this email address is integrated with another organization. What should i do?Focus Group Webinar - Integrating Zoho CRM and Zoho Campaigns
Zoho CRM allows businesses a platform to manage sales, end to end. Zoho Campaigns manages email marketing through designing, customizing, and delivering communications. With one simple integration, wouldn't it be great to use these functionalities inWill I see emails sent via campaigns in CRM?
It would be useful for people to be able to see emails sent via campagins in Zoho CRM is that possible?As a partner do we get ZOHO Campaign Application for free or we have to pay for that?
As a partner do we get ZOHO Campaign Application & Zoho One Application for free or do we have to pay for them? If we have to pay for that, then how to pay only for the ZOHO campaign? I am not getting the option to pay only for the Zoho campaign. ItWorkflow criteria does not save correctly
There are two issues with saving criteria for a workflow trigger. Both the criteria itself and the criteria pattern change after saving the trigger step. I'll define them below and add screenshots for support. Issue 1: When adding a date field to theUNable to personalize email with company name on list
Hi there, I have created a list with a company name field. However when I try to personalize the email subject with the company name, the company name field is not an option - only the first name and last name of the contact. I need to personalize theCan tags from Zoho CRM automatically transfer to tags in Zoho Campaigns?
Hello, I am trying to get tags my company created in Zoho CRM into Zoho Campaigns and have all the contacts associated with the original tag be labelled correctly in Zoho Campaigns. Is there an easy way to do this or go I need to do this manually?NodeJS SDK or Sample Code
Hello, Do you have NodeJS SDK or sample code about Zoho Campaigns API ? Thank you !Email Verification
Can we use an email address from a different domain to send out a campaign?Einzelne Kontakte/ E-Mailadressen aus der Kampagne nehmen
Wenn wir ein Event (Schulung, Webinar, Event….) mit einer E-Mailkampagne bewerben, dann kommt es zu Anmeldungen. Die bereits angemeldeten Teilnehmer wollen wir bei der Erinnerung aus der Kampagne nehmen. wir kann man einzelne E-Mailadressen aus dem EmpfängerkreisContact not being sync'd due to "invalid email address" - and email is correct and valid
we have a contact missing in our list that is not beiung sync'd from CRM due to "invalid email address" i have tried to manually add him to my contacts in campaigns as well and get the same error his email is valid - i tested by sending an email to himHow do I stop contacts being able to receive all my different topic emails
Under the new Topics setup, unless I am misunderstanding it, a contact can be part of one topic, and then if they click the Preferences button in an email they receive from me they can opt to receive emails related to other Topics is this correct?? IfFive mistakes to avoid while sending holiday email campaigns
Any email marketer will vouch for the importance of a good holiday email marketing strategy. Needless to say, it is one of the busiest times of the year for them. A lot of planning is required to maximize from the celebrations. However, often marketersCannot create campaign via api
i want to create campaign via api v1.1, and i get error like thisScheduling Email Campaign through API
Previously I had successfully created an email campaign, and I will be scheduling the campaign I just created. when i make schedule for campaign, i get error like this how to create a campaign and submit it automatically for review? is there a way toAvoid e-mails ending up in "promotion" category
Hello I would like to know how to avoid the fact that e-mail that I send to my subscribers end up in the "promotion" category ? It is not necessarily a campaign e-mail and I really need them to see them. How can I do? Thank you for your help.Multiple e-commerce stores
We have two shopify stores - a consumer and a wholesale account. How do we manage both stores moving forward with the new Topics requirement that forces us to choose only one store?Resubscribe via custom form
I have a custom sign up form for people to sign up to our newsletter. this form is connected to Campaigns API backend, i. e. our backend subscribes them programatically. there is a second entry point through which email addresses end up in CampaignsSending a simple non-marketing message to subscribers
I can't seem to get a simple service-based email out to a subset of our customers. I've attempted to import the list of recipients several times and everytime the list ends up with 0 contacts after it ignores them all. To be clear: This message is aA prelude to our Segments update inside Zoho Campaigns
Hello, everyone! When you log in to Zoho Campaigns on November 17, 2021, you'll see a new option called Segments inside the Contacts module. Segmentation feature Segments is an existing feature that helps you send well-targeted email campaigns by groupingCustom fields
Is there any way around the limit of 300 characters in a custom text field? Any longer data types that I can use?Campaigns Subscribers Add-on
Hi Zoho, I currently have the Campaigns Subscribers Add-on active, with a limit of 25.000 subscribers but lately, I started receiving the attached notification. Please let me know why I am invited to upgrade when approaching 20.000 since my subscriptionFor a campaign I set my own "Reply-to Address" but the recipient get another.
Hello, For a campaign I set my own "Reply-to Address" but once I sent the campaign the recipient get another value for the "Reply-to Address", something like this: campaign_66244604654+zcreply.15445af05ced44bc4b@zcsend.net I want to show the "Reply-toHola Necesito Ayuda
El tema es que hace un tiempo que no usaba Zoho Campañas y ahora hago campañas que me dejan muy pocas aperturas de los mails y eso es porque tengo desactualizados los mails , por lo que tengo que depurar esos mails , por ejemplo sacar los que se dieronNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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