Child campaign - send to recipients that have NOT clicked
I want to send a Child Campaign to recipients who have opened but not clicked on a link in the parent campaign. I cannot see an option for this - see screenshot. How can I do it please? (It is for a webinar event and I want to target recipients that haveZoho Campaigns not recognizing Zoho CRM currency fields
Hey Team, We are now creating campaigns involving currency fields in Zoho CRM. When I tried to sync all currency fields, it does not show any amount in the Campaigns custom fields. I checked in Campaigns and it seems like all currency fields were set as long integer or text. I tried creating a custom field but there is no currency field. Can you advise on how to sync CRM currency fields into Campaigns?Currency Field in Zoho Campaign
I am not seeing a currency field option and I need to add a merge tag for a dollar amount. I want it to be formatted with commas like $1,000.25 instead of 1000.25. I used the long integer option and that does not work. Please help!Repeat Workflow for a Contact?
Hi, I was just told by Zoho Support that a contact cannot go through the same workflow twice, but I'm having a really hard time believing that. For example, we set up a "Thank You" email workflow that we trigger when a customer purchases from us. I was told that the customer cannot go through that workflow again? Does Zoho not realize businesses need to send the same information or workflow to a customer more than once over the customer's lifetime with the company? Every other CRM we've worked withIntroducing Topic Management in Zoho Campaigns
Hello all, We are glad to announce one of the most significant updates we had been looking to bring in our product—Topic Management, a setting that helps you improve subscriber satisfaction by letting them choose what they want to see in their inbox. So far, your subscribers would have been setting up their email preferences by choosing the mailing lists that they want to join. But, your subscribers would be more likely to engage with you when you display a name that curates their interest ratherHard Bounce List
Hello I recently sent some test e-mail campaigns to internal company colleagues. Owing to some e-mail authentication issues with our company domain, these internal contacts have bounced three times and have been added to a hard bounce list, meaning I can no longer send e-mail campaigns to them. Now that the domain authentication issues have been resolved, I need to be able to send e-mail campaigns to my internal colleagues, but the system will not let me because of the contacts' hard bounce status.Campaign export, do NOT create password by default.
This is a nuisance. Someone answered it relates to GDPR. But it is the only place in entire Zoho it does this. And the solution for that would be stating we are under GEPR. I end up having to resend so many exports (to my own computer for my own use)Campaign Syncing With ZohoCRM Contacts Only Showing for Main Account User
Our main account user 6B Architect has setup sync to pull all contacts from ZohoCRM but no contacts show for any of the other Standard Admins setup in the Subscriptions system. I don't see any permissions or setting I can change that will enable all usersmailed-by: eu.zcsend.net I don't want to show this in my mail receipt header
mailed-by: eu.zcsend.net I don't want to show this in my mail receipt header.. When I am trying to send my 1st regular campaign it shows in the mail info header that mailed-by: eu.zcsend.net but I don't want to show this in my campaigns please help meExporting Contacts
Hi, I was wondering why it will ask a password once I export the contacts in Zoho Campaign. Before, it will not appear in WinRAR and won't ask a password. Please refer to the screenshot below. Regards, CatherineHow to Get An Image's URL once it's uploaded to library?
I manage to find URLs to the images I uploaded to my library, but after a day, it seems the links stop working like its only temporary. Where can I find the ACTUAL solid URL for my images that I upload to my Library so I can use them for my custom template / HTML coded template? Thanks, MacCreate custom template with repeating options and edit blocks
Is it possible to create a custom template (HTML) for ZOHO campaigns with locked parts like the header and the footer and make other parts editable or repeatable. Just like in any other email system like for example mailchimp? like so. So you can addZoho Campaigns Update: Email deliverability knowledgebase
At Zoho Campaigns, we know that the success of your email marketing handle largely depends on email deliverability. The best way to achieve email deliverability is by adopting hygienic email sending practices and staying updated with the latest trends.High delivery time for Email campaigns
Hi there, I have just started sending email marketing campaigns via Zoho but the last 2 ones took around 4-5 hours for full delivery. Is that normal? I used to send with other softwares and would take max. 30 minutes. My list is aprox. 18k Best, BrunoHoliday email tip - A starter kit to craft your Christmas emails
We can almost hear the Jingle Bells ringing as the Christmas season is fast approaching. Hence it's the right time to jot down ideas to put a smile on your customer's face through a creative Christmas email marketing strategy. Since your customers areLeads converting to contacts
We are creating mailing segments but want to differentiate leads from contacts. I've noticed that in doing this we are seeing some leads appear within the contact mailing list after conversion. When leads get converted, are they removed from the leadsCannot import WooCommerce customers into Zoho Campaigns
Hello, We are trying to set up an automated email sequence that will go out to our WooCommerce store customers. I can't get the complete list of customers to sync with Zoho Campaigns though. It syncs completely with our Mailchimp account but not withMy "trigger" panel disappear from my workflow ...
Hello, I want to add a trigger to an email sequence, but the "trigger" panel has disappeared when I want to modify ...I used a predefined template to create this sequence, is that because of that? Thank you. I have attached a screenshot to youStart an email sequence for a list
Hello, I am new to Zoho. And I wanted to create a first emailing sequence for a list of 500 subscribers. I created an "automation" from a template with a form input and a list input. I connected the correct list to automation. But I can't get my streakThe contacts' subscription status cannot be updated now as it was recently changed. You can update it on Nov 02
Every time I try to change the subscription status for some contacts it gives me this error, keeping in mind that I didn't make any change to these contacts in the past few days, what should I do?Remove or make optional 'Unsubscribe' Footer for Campaign Emails
We were told (by Zoho) that it’s not possible to remove the footer on email campaigns. However, we believe that campaign success depends on whether or not the email looks like a system-generated email (thus spam) or a personalized looking email, e.g.How can I download my images from my campaigns library?
I have a number of assets and images in my campaign library.. How can I download my images from my campaigns library?Scheduled Campaign Sent Early
I scheduled a campaign to send on October 28th at 2:25pm based on my time zone. We needed to make one more edit to the content and when I went into the campaign to edit the content, it said the campaign was already started. Why / How could this hapHow to see daily sending activity reports by campaigns
Dear Team, I am trying to create a report that shows how many emails are sent in each campaign daily from Zoho CRM. When I connect Zoho Campaign to Zoho CRM, the table which is generated shows only the last date of sending and the total number of emailsHow to delete Zoho Campaigns account
Hi, I accidentally went into my company Zoho account to the home page and set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? Thank you VanessaEventbrite Campaign
Hi, can anyone tell me why when I try and create an Eventbrite Campaign in Zoho Campaigns, it doesn't give me the option to choose an Eventbrite Template and pre-load the event information in the email? I have selected the event on the event section andIs it possible to format an alternative text for picture?
Hi, If user's email client doesn't load linked pictures we can display an alternative text instead of the picture. It will be very helpful to format the text like a regular text in campaign body message. I mean the basic options (align, size) of the letters.Registration form : how to prevent gmail/hotmail to register ?
Hello I would like to prevent personal emails (gmail, hotmail, yahoo, etc) from registering to a Zoho Campaigns Form. Is it possible in the Form options ? or maybe in a workflow? Thanks AlexPush Data to Zoho CRM as lead and/or contact
My campaign is going to both leads and contacts. There seems to be ONLY a global setting to send data back to CRM as either leads OR contacts. Is this true?GA UTM parameters for Zoho email Campaigns
Hello, How can we change UTM parameters for Zoho email Campaigns? For example, we have 2 same campaigns but with different lists of recipients and would like to compare results in GA after launching these campaigns. In this case, we need differentImportant: Zoho Campaigns updates on features and functions
Note: Based on our users' and partners' feedback for the below post, we have reverted all the changes mentioned here. We sincerely apologize for any inconvenience caused. Please read this post to understand our goal behind these changes and what's our"List Description comes here" in footer of live-tests?
We've just noticed a new line appearing in the footer of our live-tests (but not in a final e-mail we distributed): "List Description comes here" This is during tests sent from Zoho with no mailing lists selected at that point, and it appears to be new ... we've never seen it before? Fortunately we did a real send of a test campaign and the line had disappeared from the footer, but I'd still like to know what it is and why it appeared out of nowhere?Hidden field - automatically populate with today's date?
Hi there. I want to have hidden fields for each of my signup forms which automatically populate with the date on which the user filled in the form. I set up the custom field as a Date field but when i go to edit the field settings I can only input textHow Can I adjust picture for Twitter post?
Hi there, I was trying to figure out how can I adjust the picture for my Twitter post. I tried to post it a couple of times, but after I posted the picture instead of focusing on the top of the picture, it focuses on the bottom. Please advise on how toZoho Campaigns community meetup for the ecommerce industry (October 27, 2021)
Hello! Chalking out ecommerce email marketing strategies for the holiday season and beyond? Join us in our exclusive, virtual community meetup for ecommerce users on October 27, 2021. The exciting news is this meetup follows a roundtable format, whereindraft status in zoho campaign
Hi. How do you change the status of a campaign once it is classified in draft? I tried for 2 hours last friday, because the campaign was ready to ben sent, but I wasn't able to because of the damm status. It's frustrating, please help!!!Holiday email tips: 5 deliverability questions to answer
Choosing the right email strategy during the holidays might often appear to be difficult. And after deciding the marketing strategies, the main aim of every email marketer is to deliver the messages to contacts. However, this sometimes becomes a tedious[Updated] Campaigns Community Meetup—Pacific, Mountain, Texas and Midwest (Central & Eastern) regions of the USA—Oct 20-28, 2021
Hello, everyone! Zoho Campaigns is brining another round of virtual community learning events. From last year we have successfully shifted to the virtual medium for Campaigns Community Meetup. It was our users unparalleled enthusiasm and Zoho's technologicalZoho Campaign batches with different subject lines
Hi, I don't know if this is a feature I'm just missing, but I would love to be able to send email campaigns in batches with different subject lines. I know other mailing services use this feature to allow their users to test which topics their users areremoving a social media channel from a Zoho campaign (but not from Zoho CRM as a brand)
Hi. I have set up a zoho email campaign and when it asked me if I wanted to link it to social media channels, I chose my business page on facebook and also I wanted my company page on linked in. When I linked the linkedin profile, it did not show the company page, only my personal profile. I want to link the company page, NOT my personal profile. (see image attached). When I try to add another linked in page/channel, it will not let me. Any advice? ThanksNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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