Cannot validate domain
We have been using Zoho mail for about a year and it is great. Last night, I made some DNS changes (moved from having the DNS records managed by Cloudflare to having them managed by Namecheap). The problem is that the MX records are not being found. I believe that the MX records are correctly configured with NameCheap: I updated the records about 90 minutes ago, so the changes should have propagated. When I logged into ZohoMail and clicked on the Control Panel->Domains, there is a ! icon under
SPF & DKIM keep fail
Dear M/s.Zoho SPF & DKIM keep fail on zoho validation & third-party checker says that the record is valid. We added the DNS record on last three days before kindly do the direct update/validation from your side. Domain : hitecinteriors.com your shift action on these regard highly appreciated. Thanking you.
Trouble send e-mails to my zoho e-mail account.
I have just setup my e-mail account with zoho which is admin@quinte69.ca. I can see that MX Tools indicates there is a DNS record error but I don't understand what is wrong with it. If I send an e-mail to admin@quinte69.ca using my Gmail account, either through Chrome or through Thunderbird, it works. When I use any other e-mail account I have to send to this address admin@quinte69.ca then Thunderbird will not send it out and displays and error of: admin@quinte69.ca: 550 Requested action not
Issue with MX Record
Issue with my Mx record not enable. We change our web hosting location and have input the mx record setting in my dns manager since yesterday, but still not enable. ANY HELP FROM SUPPORT!!! Thank you.
Your account has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts
Hi, Can you please check this account is showing error while sending/receiving an emails. Your account retail@gamme.in has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts
Account inactive. Please help me
Hello, I am trying to login to account admin@quatet.zzzz.vn but it says it's inactive. Can you please help? It's very urgent. Thank you! ---------- I have a account admin@quatet.zzzz.vn, yesterday i pay to zoho for used 3 month, price 9 USD. Now i can not login to my account. erorr : "Account is inactive". I don't know why have problem. Please check and help me open my account. tomorrow my email must use and sent to my customer. Thanks zoho very much. (My English is not good) ----------------------
One of my email address is block from sending out e-mail. ( Outgoing is Disable )
Hi support team, I try to re-enable it but it said "the operation permitted for paid user(s) only". the email address is Jariya.p@thaiconsulatela.org Please help asap. Thank you
Mail don't work anymore
Hello. I created an account here a month ago with this email smarteam3d@gmail.com pointed to this email adress contact@smarteam3d.com. Everything works fine until now when I can't receive mails from my website. It works to send mail from gmail as example to contact, but not directly from website. And it worked in past, because I tested it with yahoo, gmail and outlook and all worked. Thank you.
Unblock my account!
It appears that after charging the annual email fee TWICE, Zoho has now put me on a free basis, reducing my storage and blocking all incoming mail. Please correct this asap.
control panel
I am a super admin and I can't find the control panel button
Problem with the authentication in CRM
Hi, one of our users have problems sending emails from his CRM but not from his email account. Could you give a clue of what the problem might be? Im attaching an screenshot of the error
Cant verify my domain
I have tried everything to verify my domain to no avail. I have my domain through google domains. It is crmincorporated.com
CNAME / código ZB
BOA TARDE PRECISO DO MEU CNAME código ZB DO MEU EMAIL CONTATO@MAKEVISION.COM.BR POIS ACABEI DELETANDO DO MEU PROVEDOR E NÃO CONSIGO CONFIGURAR NOVAMENTE PRECISO COM URGENCIA POR FAVOR
Can't send emails to international addresses
How can I send emails to international email addresses? Keep getting error 554.
please help me account inactive
HelloI am trying to login to account: admin@quatet.zzzz.vn but it says it's inactive. Can you please help? It's very urgent. Thank you ---------------- I had used my account: admin@chinhle.zzzz.vn 30 minute ago for help. But i wrong account:support@mmieurope.cz Account: support@mmieurope.cz not is mine. Thank you
Verification failed for No Such User Here Sender verify failed
Trying to send an email and getting the errow below: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. p****o@c******re.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <s******a@p*************a.com.br> No Such User Here Sender verify failed Received:from mail.zoho.com by mx.zohomail.com with
This domain is already associated with this account
Hello, I'm trying to make a zoho mail account for my oragnization, but every time I type my domain name, I get an error message that says "This domain is already associated with this account "i*****o@a*****"." I recently purchased the domain through squarespace and never made a zoho account. Please help.
TLS Handshake causing login problems?
Good morning, I am the admin for my library's email accounts. I was able to login this morning with no problem but none of the other users in my organization were. In the lower left hand corner it says performing a TLS handshake with zoho.com and then it times out. It gives me the same message when I try to log out of my account or when I try to go to the Help link. What do I need to do to fix this? Thanks! Chris Hamburg
zohomail
hi there i am not recieving emails in zoho even i configured all mx correcly can u please assist.my domain brightfuturesolutionns.cf
Outgoing Disabled
Hi , One of the mail users outgoing mail is disabled. When I see the user in control panel, I see Outgoing disabled in red. When I try and enable it, I get the error message: Operation permitted for paid user(s) only. Email id is rohit@maquette.co.in Thanks
I Forgot my password and no longer have access to my "Recovery Email" account
Hi, i can only access my account "comunicaciones@fedecajas.com" through my browser remember password, i need reset it but i lost access to the "Recovery Email" how i can recover my password whitout a recovery email or phone number? Thanks
Emails disappearing
One of our users is seeing emails landing but then disappearing from her inbox almost immediately, and in its place she sees a notification like this: No other users are affected by this for some reason. Our domain is daisychainprlimited.com - the user's inbox is sarah@daisychainprlimited.com. It behaves the same in both her Outlook and also when we log in to view the inbox on the Zoho website. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO
Received an email from Zoho, but not sure if it is legit
I've been using Zoho for a long time, it was verified a long time ago too. Today I received an email in my Spam folder (email below). Wondered if it is legit or is someone trying to hack my account? Your email account will Expire on 12 Jan 2018, If you want to continue using your email address: (the name of my email address was here) You will need to verify immediately to prevent your account from terminating All messages and files will be lost if you do not immediately verify Verify Now
Undelivered Mail Returned to Sender
For the past week, I have been getting 2 or 3 of these (mailer-daemon@mail.zoho.com) messages that contain a bunch of unknown mail addresses including mine. What can I do besides changing my email account?
verification text not received
HI. I have a problem: my domain is kasiseva.com. and verification code not received,could you please help me on this. Please help! Thanks Ponnalagappan
Problema al crear cuenta de zohomail asociado a un dominio
no puedo ligar mi dominio
Error Ingresar
Me da este error
Cannot Verify Domain and Account Locked for Unusual Activity
Hello, My domain is yorkshireifasupporters.co.uk and i have the correct verification name and txt data in place but it wouldn't verify. Because i tried so many times my account is now locked due to 'suspicious activity'. This is a matter of urgency please fix this ASAP. Thanks
Unable to receive Emails
I was receiving emails and it was working fine, suddenly it has stopped receiving emails, but i am able to send emails. Please help
Purchase Only One user
Hello, Is it possible to purchase only One user, because I need only one user to my domain.
I am not receiving emails
I am not receiving any emails for about 1 day now. I tried to send email to my self from several different email addresses to test, but nothing is coming through. I had this email account for over a year now without any problems, but now it's not working. I haven't changed anything so the problem must with with Zoho's service. Please kindly advise.
DOMAIN_NOT_RESOLVED
Hello, i`m having problems whith all my accounts of, i can`t send or recive any mail, when i send some mail i recive the next mail: "Mail Delivery Status Notification (Delay)" This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@7mtsarquitectos.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED could you help me please.
DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Hello, i`m having problems whith all my accounts of, i can`t send or recive any mail, when i send some mail i recive the next mail: "Mail Delivery Status Notification (Delay)" This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@7mtsarquitectos.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED could you help me please.
HTML verification doesn't work
Trying to verify my domain sandbeckracedevelopment.com through the HTML method. The link below works to show that I uploaded the file to the correct location. What do I need to do? http://sandbeckracedevelopment.com/zohoverify/verifyforzoho.html
DKIM vs 8bit econding still broken
The original post seems closed for comments [1]. Any update on when the 8bit encoding will have DKIM fixed? [1] https://help.zoho.com/portal/en/community/topic/zoho-break-dkim-signatures-body-hash-if-8bit-encoding-are-used-through-smtp
Can't add domain.
When trying to add a domain I get an error saying "this operation has been restricted"
You do not have permissions to create this account in Zoho Mail
Hi, My domain is kasiseva.in and i am having issue with create new users, could you please help to fix this You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Thanks Ponnalagappan 9600026087
You do not have permission to create this account on ZohoMail.
after registering with zoho as a new business email. on attempting to add new user, I keep getting the error message above and I can't proceed. My logged in account is an admin account.
How do I move emails to folders to get organized?
I am trying to organize my emails that I want to save, but I don't know how to move them to folders. I am still getting used to Zoho and I love this email service! Zoho is so much better than Hotmail. Hotmail will NOT even let you sign out now!!! I know you can help me with this simple request. Thank you for creating ZOHO!!!
Issues with sending/receiving mails
Hi We created arzooo.com domain ids on zoho. We have set up DKIM, SPF etc all relevant settings. But whenever anyone sending a mail on any of the domain ids, it shows this mail id is not found. Mails are bouncing. Also, our mails are not going to any external ids. Pls help us resolve this ASAP.
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