Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi, We are not able to send a single mail right now, can you please explain the reason for this ? Please remove the block on our mail account. The adress is: forum@alverde.net Thank you!
not able to receive emails after change in hosting provider
i changed my hosting from godaddy to bluehost and after doing so have added the MX records in bluehost i am able to send emails but not able to receive emails what seems to be the issue. do i need to verify my domain again?
Error creating domain email base account
Hello, I was currently creating my email service with my domain, but when I put the base account name that I want to be an administrator, he says that the name already exists as an affiliate, but when I try to put it A different name, I get an error saying that I can not use alternate names. So I can not delete the account and redo the verification or anything. Would it be possible to reset this account so that I can go back to the creation attempt again? I have or dominate and it works me very well,
MX and SPF records problem
Hi I have set up the records as per the screen capture but I can't seem to get it to work! My registrar is domain monster. Help please!
SPF entries in your domains DNS are not configured to match with Zoho.
I'm on GoDaddy. I already deleted other spfs and entered the zoho TXT from the tutorial. I'm still unable to receive emails. And the tool checker still registers the deleted spfs. It's been a couple of hours. Is it really that slow? What should I do?
Unable to receive emails
Hi, Cannot receive any incoming emails from this domain "pileuplife.com" And the rejecting mail says "invalid address error code 550" "verification failed" "no such user here" If we exceed the mail storage, what can we do? It's really urgent, please help us. thank you, Rebecca
unable to receive emails
Hi, We're using ZOHO for business mail, and all of us can only send out mails but not receiving mails. We get this "INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed" and "No Such User Here Sender verify failed" The domain name is "pileuplife.com" Please assist us, thank you. Rebecca Chang
domain
why i cant add users and i cant use my business email?? i already verified my domain from godaddy and its been confirmed on zoho then the next step is to add users and it tells me unable to add alias users. please advice
My email is blocked from sending
My email is blocked. It has been for two days! Please fix this immediately.
Unblock: User blocked for exceeding mail send
I am unable to unblock a user @challengesales.com for exceeding their email send. Not sure of the cause (It was blocked early morning) Please help unblock. Jim
MX/SPF/DKIM setup for a sub-domain
Hi, I've set-up test.laszlocsontos.com for testing Zoho and added the following DNS recods: test.laszlocsontos.com. 132 IN MX 10 mx.zoho.com. test.laszlocsontos.com. 132 IN MX 20 mx2.zoho.com. test.laszlocsontos.com. 296 IN TXT "v=spf1 include:zoho.com ~all" test.laszlocsontos.com. 296 IN TXT "zoho-verification=zb14858509.zmverify.zoho.com" lcsontos._domainkey.test.laszlocsontos.com. 300 IN TXT "v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCBmZxdKAZ2pj7IP3dgeUoJl7sC8wD+JF4Sh515Ekih2W31pE/p9oPhwdSwrab4IJ6DZemwB8lgqG9Yjg23lnFKlxSVlnC9UydFo89yq93wsd3scz9vllCM1IcbNBgQrSTOYcWl/gDP0tXF/1R9dewx2SorlnarFNWSPPm96ZhvXQIDAQAB"
dkim validation problem
I cannot validating my dkim. I try to se other test online for my domain and it's all corret but here i cannot pass the testo: domain: wifeedo.com selctor: zoho many thanks
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Missing filters
Hello I have created two filters. Now I want to change them but they have disappeared and they continue to work What can I do to make them appear again? thanks and regards Jose Luis
Unlock account
Hi, Could you please unlock the account no-reply@wymbe.com? Thanks!
Email
Dear Zoho, My Email is blocked & i am not able to send email i am getting error 5.00 some thing error on it .kindly open it thanks will@skylineestimating.com
"Domain Not Resolved" error messages
"Domain Not Resolved" I am receiving a few messages like this after many recent emails. The email addresses that I am sending to are correct. What else could be the issue?
Windows PopTray utility can't preview messages from Zoho using POP3
I've previously used the Windows PopTray utility to monitor my emails in my old mail provider (BT, in the UK), using the POP3 protocol. That worked fine, showing waiting messages, and allowing me to preview or delete any of them. I've now switched over to using Zoho as a mail provider, still using POP3 (I know, I know, I ought to be using IMAP!), and having reconfigured all my various mail clients on Windows, iOS and Android and they're working fine, sending and receiving mail. However, although
After verifying domain ownership, do we need to delete verifying dns record?
Hello, I have just received a warning at zoho to add a new dns entry (v=spf1 include:zoho.com ~all), so I did. Reading the article I learned that two txt records can give problems and I can see I have two as the picture shows. One of them is the spf record that I was told to add, but the other one is to verify at zoho ownership of the domain. Not sure if once the verification was completed I had to delete this dns entry of leave it there for future verifications. May you tell me if the zoho-verification=zb14273075.zmverify.zoho.com
I need to delete an email address
Hello, I made a mistake setting up Zoho. I set up the initial email address as info@mydomain. It would be better if I used this address as a group. I've set up mail@mydomain and made that the primary address. However whenever I try to delete the info address I get the error message "please contact your organization admin mail@mydomain to delete your email address" I'm logged in as mail@mydomain What am I doing wrong?
Delete account
Dear Sir / Madam, PLEASE REVERT ASAP!! For approx a week I have been sending emails to all possible email addresses of yours and keeping asked for help from your customer support and getting no answer. I am starting to lose my patience!! Why is not possible to delete my account? It shouldn't be that difficult to delete the account! It is a free account after all!! I hit delete the account and it opens an info which is saying I need to delete the organisation. When I hit the organization my inbox
Why did you accept payment and then deactivate my account? Reporting you for FRAUD and THEFT
I am very, very upset with Zoho. This is the worse service I have EVER received. They deleted my paid account so I had to use this FREE account to be able to access this forum. I paid for PAID hosting for the domain SafeSecureBanking.com Last night all was well. I was able to send and receive messages. I was able to log in. I was able to use thuderbird as well. Today I tried logging in and it said my account was not active. This was not even 24 hours after paying. As a result of this I can only consider
Acount Unlock
Hello, today, one of my user account ( sales01@hhbl-logistics.vn ) is in the situation: "Outgoing disabled" I want to know why and how to fix it? Pls unlock help me Thank you very much!
Not recive e-mails from gmail ou yahoo
I can't recive e-mails from gmail ou yahoo - Both cases try send from web interface of these providers just for test nd I recive this message belhow (this is from gmail but in the yahoo is the same) Delivery to the following recipient failed permanently: marcel@globaleasy.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain globaleasy.com.br by globaleasy.com.br. [174.142.220.104]. The error that the other
ACL01:Oops! Something went wrong. Try again later
Hi, I'm trying to enable two factor authentication for my wife's account and the following error appears: ACL01:Oops! Something went wrong. Try again later. Steps to reproduce: 1) Enabled two factor authentication on Control Panel \ Dashboard 2) Select my wife's account (katalin <at> katalinbako.com) under Control Palnel \ User Details 3) I go to tab Two Factor Authentication and switch it On 4) Admin's password is asked and I give it Thanks for your help! Cheers, László
Error Code 552 5.1.1 with Zoho ::Not receiving any form-mails
Hi, Thanks for the wonderful service! However, thing has been working well until recently I’m currently unable to receive any emails. This is really bad for my business. Yesterday I wrote an email to my web-host asking them to fix the problem, since i thought they were the one blocking my emails. They checked everything and replied to me with the following message…(Below) ------------------------------------------------------- We could see that the mails are being deliver to a remote server.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Zoho Team, Please unblock my account. I have deleted past emails. Please I need to check my emails
Sent mail is missing! Please help!
Just had my sent mail disappear (with the exception of about six emails). At first I thought it was simply a problem in Outlook, but when I logged into my web mail account they weren't there either. There were 3 years of messages on there. I didn't actually delete anything accidentally - just gone. Please help, there is a lot of information that I require, it would be devastating to me if I lost this. I hope this is a temporary situation, or it can be restored. Jason
TFA problem
hi support i have a trouble with TFA, i can't access my control panel because i forgot save veriy code that sent to my phone. how make it resend the code or anything else i can do?
Mails are going in spam
Hi, All my emails are going into spam folder. Spam is off. Domain is not blacklisted as well. Please help.
Receiving mail
Hello, I can't receive e-mail but i can send. I fixed the DKIM issue but problem did not solve.
why am I restricted from adding domain number 8?
I wanted to add domain number 8 and it says I am restricted? Is there somebody trying to play games with me at zoho? Do I need a lawyer?
cannot complete the domain setup processes
I have mail account kaushik@agrolife.in. But when I want to access the domain control panel, I am not able to proceed from the following message. If try to add a mail account it prompts as "cannot add mail ID".
Unable to create a group with the desired email address
Hello! I don't have any group for my domain yet: http://prnt.sc/dy9mh2 But when I try to create a group with the name "All" and the address "all@paramountcbs.com" I see the following error: http://prnt.sc/dy9myw The same problem when I try to create a group with the name "Teamleads" and the address "teamleads@paramountcbs.com": http://prnt.sc/dy9o82 Please, help! It is very important to create these 2 groups with exactly the same names as above.
Problem with sign up
I created an email called email@by-gina.com. I selected the option to set up the domain but the message says "by-gina.com" is already being managed. I don't know what email address is managing that domain in your system
My email is blocked
Dears, good morning
My email is blocked with a message:
554 5.1.8 Sender address blocked.
Can you solve please
Thank you contato@blackcar.com.br
Email blocked
Hello, my email has been blocked, what's the procedure to unblock it?
SPF and DKIM validation
I can validate SPF and DKIM My domain provider is Namecheap.com I did every thing as I read on the sender policy framework page, but it won't work. What should I do next to validate the SPF and DKIM records ? Thanks
Adding users
Hi, can't figure this out. I want our customer service to have access to our service email, that I have added to our account. I can access all our inboxes under admin, but how do I add a new user just to check a particular inbox. Not create a new inbox, but to check the one we have setup? Thank you
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