I'm not receiveing email
Hello, I have created an email with my domain erasmuspluska1.eu but those who try to send me email get this error message: Delivery to the following recipient failed permanently: trees@erasmuspluska1.eu Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain erasmuspluska1.eu by mx.erasmuspluska1.eu. [62.149.128.151]. The error that the other server returned was: 550 5.1.1 <trees@erasmuspluska1.eu> : sorry, no mailbox
Unable to receive email despite setting proper MX records
(ISSUE RESOLVED) Hi, I setup my domain *********.in with Zoho mail. I am able to send mails but unable to receive them. I have setup MX records as described in this page - https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html , but still unable to receive mails. Kind help on fixing this issue. Thanks
Emails not synchronising between Mac Mail and zoho mail online when using IMAP
Hello I have my zoho mail set up on my Macbook Pro. When I delete emails, or file them into folders using Mac Mail, the changes do not reflect online. Mac Mail shows 29 emails in my inbox, but there are over 70 when I log in online. I am connecting using IMAP. I just deleted the mailbox on my Mac and re-added it (again, using IMAP) as a new mailbox. It synchronised my emails and correctly showed 29 emails in my inbox. Yet online, there are still over 70. Furthermore, as a test I moved an email I
Unable to Receive emails
Hi, Recently created an email account using my domain (asia-cap.com) with godaddy.com. I am able to send email but am not receiving any emails. Have done the correct changes in MX records & also sent you an email on your support email ID. (BTW, is there any .DOT to be given after mx.zoho.com.?) Can you please review my account and advise the cause and/or correct the problem? Thanks!
Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time.
Hi Support, I have been consistently getting the error below since a few weeks ago when trying to use IMAP to retrieve my emails on maximum 3 devices. May i know what is the cause and how could I resolve it? Thank you! "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time." Thanks, Desmond
Mailbox over quota blocked
Hi i have upgraded account so this doesn't happen again can someone coffin info@unitedhire.com.au is unblocked please
unblock account
Please unblock this account for my client. > info@northwesthandmade.com
EMAIL BLOCKED
Please unblock email account : admission@uneos.org Thank you.
Search doesn't return any values
Dear Support, Every now and then your search stops working and it doesn't return anything. I can search any keyword or name and the search bar looks indefinitely for something and doesn't return anything. Can you please help?
Spam blacklist
Hi Zoho team. We are having issue with some zoho clients being blacklisted. ERROR_CODE :521, ERROR_CODE :5.7.1 Service unavailable; client [74.201.84.163] blocked using dnsbl.sorbs.net Could you provide solution and have this client whitelisted again? Best regards Palo
How to perform a basic search function
All I want to do is a very basic search. Surely there must be this feature? Despite all these many help resources, I cannot find a very simple answer to this very simple question. I need to be able to perform searches, or I cannot use Zoho. PLEASE, someone respond?
Email Search.
I am having trouble with my email search. When I do a search it tells me No Messages match the search criteria. How do I fix this problem?
Outgoing mails are blocked
Outgoing mails are blocked for automated@naturenurture.lk and returning following error on each attempt { [Error: Message failed: 554 5.1.8 Sender Address Blocked] code: 'EMESSAGE', response: '554 5.1.8 Sender Address Blocked', responseCode: 554, command: 'DATA' } How to fix this issue permanently ? This email id should handle around 100 emails a day.
PST Wizard Download
Where can I find the PST migration tool?
Email Blocked
One of our accounts in our organization is being continuously blocked. We aren't sending near that amount to warrant exceeding the limit. Can you please advise on outgoing mail history and size so we can monitor the problem. also can you please unblock the account. Thanks
Outgoing Mail Blocked
My outgoing mail is blocked on on of our accounts. Can you please send us a report on outgoing mail as we haven't exceeded the limit from our side. Also Kindly unblock the account. Many thanks
Account Creation
Hi, I was helping a friend create a zoho mail account - the text message verification message didn't arrive. I suspect that the number was entered incorrectly. Now when we try resend it for the domain trendology.co.za it displays a notice saying that the domain is associated to an account already and that I need to login. However the number and email used is not recognised at login. How can I rectify this? Please can you help.
I am the owner of this domain http://construequipos.com.co/
Hello could you help me. zoho is fabulous, thanks first of all. My case is> I am the owner of this domain http://construequipos.com.co/ and this domain has an account already in zoho. I cant create an account in zoho with that domain but I can prove that I am the owner. Please, I hope answer thanks
How to void sent mail.
Hi All, Can anyone can help my problem, I sent an email a while ago that is not supposedly for that recipient. Can I void that email?
mailbox disabled
jobs@inspirehrservices.com Please release.
Number of email send per hour
Hi there, I am using zoho mail, but if i will send multiple emails in just a short time, I'll get blocked and can't send an email for almost 30 minutes and then I will unblocked it and I am able to send, then after a short time span I will be block again. What is the solution of this? I am glad if you will answer my query, thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello Zoho Team Unable to add new users and Unable to send mail from domain name(thomasloganassociates.co.uk) Can something be done about that soon. Thanks in advance, Thomas Logan
My email site@walk-n-talk.com.ua is blocked
Hello! My email address site@walk-n-talk.com.ua is blocked now. I read that it seems like my credential was stolen and used without me. I tried to solve problem myself, but I didn't found any info about at. I just noticed this fact while developing new functional for my website. { Error: Invalid login: 554 5.1.8 Sender Address Blocked at SMTPConnection._formatError (/root/node/simple/node_modules/smtp-connection/lib/smtp-connection.js:493:15) at SMTPConnection._actionAUTHComplete (/root/node/simple/node_modules/smtp-connection/lib/smtp-connection.js:1180:30)
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I am unable to send email from my domain name thomaslogan@thomasloganassociates.co.uk can you guy guys unblock it? Thanks in advance. Thomas Logan
Recover password from admin email.
Desculpe pelo meu inglês ruim. Sou administrador de vários domínios e esqueci a senha do e-mail principal de um deles, o domínio boizaoanaliafranco.com.br Como posso recuperar a senha do e-mail principal desse domínio? Preciso de ajuda, obrigado. Sorry for my bad English. I am an administrator of several domains and I forgot the password of the main email of one of them, the domain boizaoanaliafranco.com.br How can I recover my primary email password for this domain? I need help, thank you.
Please unblock
Hi there, my email was blocked from sending due to my apparently sending too many emails at once. I was attempting to send an email to a long list of government employees. I followed the link and filled in the captcha field and it says that I am now unblocked but I still cannot use my email. It seems many other people have experienced this problem so maybe it would be a good idea to fix it so that once it is unblocked one can use one's email again. Please unblock my email. Thank you
Issues with mail on iOS - before I cancel Zoho
Hi I wanted to move my email from GoDaddy because the interface wasn't great and the emails sent on my iPhone did not sync with GoDaddy's sent mail folder. Someone recommended Zoho which I jumped at but now almost regret. 1. I cannot migrate my sent emails from GoDaddy to Zoho. I am guessing this is something to do with the GoDaddy account being Pop but even then the emails should all just migrate into one folder in Zoho? Only my inbox would migrate so I cannot see any of my sent emails which is
Admin Account disabled?
My account says "account disabled" for my admin account. How do I enabled it? I sent several emails no response
Unblock account
Hi, my mail has been blocked from both sending and incoming email. I tried to unblock it myself but it did not work as expected. Could you please unblock my account? post@solumsmoen.no Btw. why can't we unblock the account ourselves rather than having you do it? Thanks in advance!
Search does not work at all in Zoho mail
Hello, I've tried to search for trivial words like "and" and for specific words I know are in my emails. I've tried to search subject and message body but unfortunately I never get any hits whatsoever. My account name is fredrik.markstrom@zoho.com
Not able to view my company logo on the custom login page
I created a subdomain and pointed the cname record to business.zoho.com. When I try accessing my subdomain, it is able to redirect to the zoho custom login page even though I have not been able to validate it. But no logo is being displayed. Could you please help me in setting up my logo. Thanks.
When sending an email through ActiveSync (EAS), custom SMTP settings are not honored
If I set up my iPhone to use ActiveSync (so I can have push notifications), when I send a message, my custom SMTP settings are not honored. I have added a custom from address and SMTP server to "Send mail as", and set this as my default from address. When I send an email using Zoho Webmail, it correctly uses my custom SMTP server as a smart host. However, when I send an email using my iPhone with ActiveSync (EAS) connection to Zoho, it does not use the custom SMTP server as a smart host, it sends
My email outgoing feature is blocked
Hello, The email address given below is blocked. Could you help unblock it? support@aalayam.org Error message says "Operation permitted for paid user(s) only." Thanks VK
sending email blocked
Hi, Our e-mail sending is blocked. please help
i can send emails but i can't receive any
hello, i changed the MX settings in DNS to match zoho, but i can't receive any mails. it's a custom domain hosted on namecheap.
My mail shows Unable to send message;Reason:554 5.1.8 Sender Address Blocked
can you please unblock my mail ID it shows (Unable to send message;Reason:554 5.1.8 Sender Address Blocked.) My mail ID is kalam@sbrgroup.in.
Need my zbcode
Hello, I wrote this request 3 days ago without getting any replies. I‘m now having trouble to send and receive the email from Zoho mail. Please send my zbcode to help me relink my zoho email to godaddy, my donaime is cttc-reciprocal.com. Hope to get your support ASAP Thanks
Need myzbcode
Hello, I need my zbcode to solve the zoho email problem with Godaddy. My domain name is cttc-reciprocal.com Hope you could reply me ASAP Thank you
Need my ZB
Hello, I need my zbcode to link my zoho email on godaddy: my donaime is : cttc-reciprocal.com. Hope you could reply my ASAP Thank you
The Operation has been restricted. Please contact support@zohomail.com for further details - whenever I try to verify my domain
Hi, I have been trying to get my domain (as attached) verified for days but still fail. What is the issue here and what must I do to get around it? WenT
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