How do I edit the name of my email?
Hi guys, Recently I created an email, abc@abc.com, but when I sent an email out, the receiver would receive it as "my name" instead of abc. How do I go around editing the name that will be seen by the receiver?
Email BLOCK 554 5.1.8
I have clean my email box but can not send and receive emails. My domain: ohlala.pe Regards, Angela
Cannot Unblocked User
Hi, I of our email account nurlina@inspiracomm.net get blocked due to exceeded storage limit. Even after clear the storege to below 50%, admin cannot unblock the account. Please help to unblok ASAP as my email to support have no respond.
Cannot send from account
1) Whenever I try to send a message I get the following (recipient and our domain redacted) client@hiscompany.com NVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :74.201.84.163 is not allowed to send mail from ourdomain.com 2) similarly, when I try to send from a pop3 account; 3) no mail received at myaddress@ourdomain.com is forwarded to my cell phone's pop3 account anymore. We sent a mail to support but we need help urgently. Thanks.
Email is sending but not receiving
Email is sending but not receiving! I have a domain with bluehost and have pointed CNAME and MX Records to Zoho. Why isn't it working - this is a major issue for my business Email: info@dreamweddingsmarketingandbranding.com CNAME:zb14803248 -zmverify.zoho.com mx records: mx.zoho.com, mx2.zoho.com, mx3.zoho.com
Sending Transactional emails from Ecommerce Portal
Hi, We have a online portal setup using openkart and using the zoho mail. We want new customer registrations and invocies emails to be sent via zoho mail. We are getting service not found error. Can you folks guide me of how to integrate zoho mails for my online shop (transactional emails) TIA Shiva
Zoho mail blocked by sorbs.net
I tried to send an e-mail but there was a delivery error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163
Blacklist Detection for ZOHO IP: 74.201.84.163
We were trying to email a client today and were getting this bounce back: email@email [removed for privacy] INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Doing a reverse lookup on MX Toolbox I can see that 74.201.84.163 resolves to: sender163-mail.zoho.com And running a blacklist check on 74.201.84.163 shows it's listed on SORBS
Distribution Group: Sender don't recieve email that he send to a group
Hi I configure a distribution group. In the group i have 1 moderator and 2 user When someone of the group send an email to the group everyone recieve the email exept the sender. How can i configure the system for that the sender recieve also the email that he send to the group Thanks for your help Axel
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I had my inbox full for the last couple of days . Now when I try to send a mail this is the response I am getting "Unable to send message;Reason:554 5.1.8 Sender Address Blocked " . Kindly unlock my account at the earliest.
Problem sending and receiving e-mail in Outlook
Hello guys, I received an email saying: Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here. I clicked and cleared all my messages from the server, but now I can not download them in Outlook anymore. This gives a mistake! I really need this to work, because I also have an e-commerce that uses the server to send mail on the platform, but it also does not work. The only place I can see the emails and send is the Zoho.com website. Thank
Sending email but not recieving
I have recently created a Zoho email. I am not able to receive any email. Please help me set it up. I updated the MX settings and still nothing.
Unable to complete custom domain email setup
I tried to setup one mail account for the domain name www.sangam.org.np but due to unavailability of mobile during registration I was unable to verify that time. And when I tried to complete later I was unable to do so. I had to either go with new registration or reset and go ahead but zoho now tells me that my domain name is associated with that account and I can't also login the account as In login page the zoho tells that the email is invalid. Let me know what is the solution for it as my domain
SPF soft fail delivery not working
Hey guys, This has happened to me a few times already. Some of the emails I receive from the school district where my kids schools is in end up in Quarantine because spf soft fail. This is expected, as I have it configured this way. But when I select the message and click Deliver, it does not actually get delivered to our mailboxes. Any idea why that is? Thanks
Blocked Email
Dear Zoho teams, Address email was had blocked because I have sent lots of emails today and reached the maximum self-unblock limit. Could you set unblocked email for me so I can reply some urgent companies today, pls? My email: info@saigonhanoiholiday.com Hope you can fix this soon, Regards,
Account temporarily blocked for IMAP
Hello, from past week my outlook send me message that my imap is blocked and request input the mail and password. I was checking in my configuratio and found nothing. Can you help me please. thanks in advanced
RE: [## 13842247 ##] Problem Receiving email
Hi I have emailed a number of times seeking detailed steps in resolving the below. Can some one please assist me asap. "Hello, Thank you for your e-mail. We see that the domain "conceptmarketing.org" added in Zoho has no MX is not pointing to any servers. You can confirm the same through this 3rd party MXLookUp tool. Hence you are not receiving emails. You will now have to point the MX record for your domain to Zoho in the DNS/Name Server page to start receiving emails here only to Zoho.Once you
Problem Receiving Emails
Hi I have emailed a number of times seeking detailed steps in resolving the below. Can some one please assist me asap. "Hello, Thank you for your e-mail. We see that the domain "conceptmarketing.org" added in Zoho has no MX is not pointing to any servers. You can confirm the same through this 3rd party MXLookUp tool. Hence you are not receiving emails. You will now have to point the MX record for your domain to Zoho in the DNS/Name Server page to start receiving emails here only to Zoho. Once you
Incoming Email Disabled
Hello! Some email accounts have been disabled. But when I activate it, I can not enable inbound mail. I followed the guidelines of this link: https://www.zoho.com/mail/help/adminconsole/email-administration.html#alink4 However, when I click on incoming disabled I receive a message that can not be enabled. Please, how can I solve it?
Mail rate exceeded limit
Dear Zoho We have regular communication within organisation. And we face this blocking mails regularly. Request you kindly unblock and increase the Mail rate exceeded limit for jdindia.com domain. Thanking you regards Nealesh Dalal jdfashion@jdindia.com
Problem in sending email while doing IO operation
Hi, I've received the following error when attempting to send an email: Problem in sending email while doing IO operation Can you please help?
Incoming Email Disabled
Hello! Some email accounts have been disabled. But when I activate it, I can not enable inbound mail. I followed the guidelines of this link: https://www.zoho.com/mail/help/adminconsole/email-administration.html#alink4 However, when I click on incoming disabled I receive a message that can not be enabled. When I disabled the accounts, I noticed that there were some options marked. And I did not uncheck it. How do I reactivate? Please, how can I solve it?
This Operation has been restricted. Please contact support@zohomail.com for further details
Hi I can not verify my domain. Can you enable my verification? weheartbrussels.com Also, I tried other domains that I need to verify, and it gives an error. Can you please enable the feature? I need to verify more domains. Thank you
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho Team, Please unblock my zohomail account. I can't send and receive an email since Saturday. Need your help. here's my account: sales2@multimindenterprise.com I'd really appreciate it. Thank you all! More power to your Team! Best regards, Ralph Anthony
New emails not notified in Outlook 2016
Hi, I have about 20 email accounts in my organization. All emails has the following problem, New emails not shown in inbox. Its will show after i click some random folders in my mailbox then inbox. Send and receive freezes for some time ,then i have to close and reopen the outlook to get it work. If i got a mail in inbox, In mobile i get that mail instantly, in outlook it takes 5 min. Can you advise me whats really wrong here ?
Acticated 2 factor authentication, My email client thunderbird does not work.
Hi, I have activated 2-factor authentication in my email id. Now my email client thunderbird does not work. How can I access my emails through thunderbird with 2-factor authentication Naresh
Mail Box disabled. Need mail unblocked asap.
I just received an email stating my account was blocked for the following reason: Reason for the block : Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. I haven't sent more than a handful of emails to single recipients over the weekend, so I am at a loss. Please unblock asap as I need full access to email for the coming work week. Thanks in advance.
not able to send or receive mails.
Hi, I am using zoho with deepshankaryadav.net domain and I am not able to send or receive any email and even mails box sync is not working.
Strange error
Hi, I'm trying to register a domain but this is showing an error (see in the attached image) that I do not understand what I should do to correct, I've already changed all the parameters, but still the error appears. How to solve? Regards, Edjames Oliveira
Duplicate emails
How can I stop getting duplicate emails on my cell phone? It doesn't happen on my laptop, just my cell phone. Help!
mail box locked error message
just switched to zoho yesterday and today we got Error message: "Mailbox locked. Please help ASAP!
Email arrive very late
Email arrive very late I receive in my email in my PC seems take too long to receive it in zoho mail. I've checked with my other account to send email in my Zoho, and it takes too long to receive it Any solution?
Problems receiving emails from hotmail
Hello, we have problems in all the account in our domain, we cannot receive emails from hotmail. Attached is the error I get when I send an email to zaida@tallerrv.com from my personal hortmail account.
Please unlock the IP 14.161.16.52 my email zoho.
We have login my account email zoho and we forget pass. then my IP is block. please unblock help me. Thanks you!
MX Records not recognized
Hi, I need urgent help. I have changed the MX Records yesterday according to Zoho guidelines, but still zoho doesn't allow incoming emails, please help me solve this issue? Thanks.
Email forwarding to Yahoo not being delivered
No emails seem to get through. Always get the following: The following message could not be forwarded to xxxxxx@yahoo.com for xxxxx@globaldiveguide.com Technical details of the failure: 4.7.0 [GL01] Message from (74.201.154.111) temporarily deferred - 4.16.50. Please refer to http://postmaster.yahoo.com/errors/postmaster-21.html
Address already in use - from older try
I can't use my domain bochabrasil.com.br in Zoho mail. The error message says that this domain is already in use, and it is. Years ago I tried to use Zoho mail with that domain, but I can't remember my credentials. How can I recover my access to this account? I just created a new account (that one), but need to login on the other one so I can use my domain with Zoho mail.
Mails forwarded from GMail often get rejected (541 5.4.1 Mail rejected by destination domain)
Hi, I use Zoho Mail for my domain matczak.org.pl. One of the users set up e-mail forwarding from her GMail account to Zoho account. For a few months now some mails get delivered and some get rejected. There is no apparent key as to what gets delivered and what rejected. Many times e-mails from the same sender (Facebook notifications or an online shop status updates, for example) get delivered once and rejected a couple of minutes/hours later. I found that people report this being linked to spam filtering.
Our Outgoing Email is Blocked.
Outgoing email is blocked. Can you please unblock the same.
How can I edit my user name when I send a email
Hello I have a problem, when I sent an email, it says "Drector Comercial". I have already corrected it as Director Comercial in My profile account, but the changes are not shown still. What can I do? Best Regards Octavio Parra Director Comercial La Primera Restaurante Bar Santa Marta, Colombia
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