Delay in incoming email service. Please solve my issue
Respected Sir/Madam, I host my email service on your Mail Hosting Services. I face some issue on your mail service. The issue on your service is DELAY IN INCOMING MAIL. Due to this problem , delay in our work and we can't communicate our clients on time. My team is worried and upset due to this issue. Another, issue we face my team is mails.sairafabrics.com link is not working some times. I hope you can understand our problem. You can resolve this issue as soon as possible. Regards, Abdul Rahman
Account temporarily blocked for IMAP
Hi. Like many other users I find my account has been blocked. I get the message "Account temporariry blocked for IMAP use. This may be happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time." Well I've waited several days and I still can't access my mail. I use Thunderbird 3.1.14 and I have checked the number of simultanenous IMAP connections. This is set to 5. I do not use any other clients to access zoho mail. Can you please help. And by the
``Account disabled please contact zoho...`` How do i enable again?
Hello I was setting my own domain on Zoho, then when i try to login into zoho mai appears an: error saying: '' disabled account For any support or queries, kindly contact support@zohomail.com'' How do i enable again? It all started when I tried setting the emails with my own domain. I never had problems with zoho mail. I really need to use my e- mail and now I can not even finish setting . Thanks!
Not receiving emails.
Hi, I have configured the MX records and SPF in my DNS but am unable to receive any mails, but am receiving mails within the zoho mail and mails are sending only problem is an incoming emails.
Messages being blocked as spam by centurylink.net and q.net
I am trying to forward a message to an account I have on centurylink.net and it is marked as spam. I tried setting it as a new message and sending it - also blocked as spam. I then copied the message and sent it and it was still blocked as spam. The message has two lines of text and one image that points to an azure cloud image. How do I determine why the message is bein blocked as spam. It never reaches my CenturyLink mailbox where I have allowed messages for both the domain and the specific email
Link icon in email signature won't show
I inserted the facebook and instagram icons and highlighted each one separately to add in the specific link. I did a test email. If I use a computer or laptop to open up the email, both icons would show and both links would work. If I use my pre-installed iphone app to open up the email, both links would still work but both icons won't show up. Just two blank boxes show.
super admin email forgot
Hello, I forgot the super admin email, can you help me please? the domain is: massdieselperu.com Thanks!
Sync Ms outlook folder with Zoho android app
We have 5 to 6 accounts with Zoho and we use zoho mail app on our android phones and have configured our mails on outlook on our pc / laptops however when I send an email from my phone they don't get synced with my outlook folders. can I sync the same.
Not able to receive email after completing all the required set up?
Hello there, I have completed all the required set up in the MX record of the Domain Host (go daddy) but still i'm not able to receive any email. Can you please help me understand what is exactly the problem? What am i missing? Rahul
Is there any limit on outgoing emails
Hi, I'm using the free version of Zoho Mail with my custom domain. I haven't enforced any email policy via the admin control panel. However, I'm getting the following sender address block error. SMTP -> get_lines(): $str is "554 5.1.8 Sender Address Blocked
"
SERVER -> CLIENT: 554 5.1.8 Sender Address Blocked
SMTP ERROR: Password command failed: 554 5.1.8 Sender Address Blocked
SMTP Error: Could not authenticate.
CLIENT -> SERVER: QUIT
I'm using the email address with an internal project management
Not able to verify mobile number
Hello, I am trying to verify a new domain for my friend royalagrivet.com , unfortunty Im not receiving the message in my mobile, my number is 00962 795406865/ Jordan Regards
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Receiving this notification when trying to send emails. Have a look and resolve the issue immediately. Email Jaiwant@99roomz.com
Not receiving emails (but MX properly configured... I think)
Hi, With my brand new test domain "lideln.fr" (and my email lideln at lideln.fr) I can properly send email, but I cannot receive them. I checked the DNS propagation with mxtoolbox, and they seem fine. Please tell me what I should do to fix that issue? Thanks a lot in advance! Best regards,
unable to verify my domain with Godaddy
unable to verify my domain with Godaddy. any help here ? Hi, I am unable to verify zoho mail with my domain (watertree.tech) which is hosted in Godaddy. Also, i have changed the CNAME and it works when i link zbXXXXX.mydomain.com. Any help ?
Account Disabled
Hi, Today I registered Mail for my new site. The first login worked fine, but when i later tried to log back in w/ the email address, (admin@primaryfencing.com.au) it said, the password would be wrong, when i tried to do it via Phone number it said the account was disable. Please help.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, I receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked. My email address: info@potiskan-trak.si Can you please unblock email address. Best regards
DKIM
Hi, I have tried several time to authenticate my domain key but fails. My domain is: highpoint.my I have follow the tutorial. I got this pop up: Sorry , we are unable to process your request, please contact support@zohomail.com I also have sent tickets to zoho support. Your Request "#13426048 DKIM email authentication" has been created. But still I did not get any reply since 2 days already. Please advice.
DKIM verifying
Hi, I have tried several time to authenticate my domain key but fails. My domain is: highpoint.my I have follow the tutorial. I got this pop up: Sorry , we are unable to process your request, please contact support@zohomail.com I also have sent tickets to zoho support. Your Request "#13426048 DKIM email authentication" has been created. But still I did not get any reply since 2 days already. Please advice.
DKIM Can't be Validated
I haved added the DKIM record provided by Zoho System, and in third party site provided in your knowledge database there is a validity record. But in Zoho system it still reply "Validated Failed" message. What's wrong with my setting?
Cant recive mails from any domain
I've got this problem when im tried ti send a mail ti my domain: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 04 Nov 2016 14:10:27 -0700 from jorge.zenteno@zerbonilabs.xyz [jorge.zenteno@zerbonilabs.xyz] ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <elsa.rocha@zerbonilabs.xyz>, ResponseCode 454, 4.7.1 <elsa.rocha@zerbonilabs.xyz>: Relay
Account disabled
Hi, Today I registered Mail for my new site, trizocbs.us.to. The first login worked fine, but when i later tried to log back in w/ the email address, (info@trizocbs.us.to) it said, the password would be wrong, when i tried to do it via Phone number it said the account was disabled
MX Record
How do I find my MX Record if my webster is not one of your listed choices? I am with Traverse Web. Thank you! JC
DKIM not veryfying
Hello! I have placed the DKIM txt record as posted at zoho tutorial and followed the namecheap tutorial. The verification still fails. My domain is krzysztofkuska(dot)com
Unable to add user
I am unable to add a user to domain @challengesales.com It shows a red box for less than a second then disappears. (unable to read the message) From the forum it sounds like it was because we added / deleted the user / email because the name was wrong. Help user I cannot add : ethiry at challengesales.com
Company logo into body of message
Hi There, I am trying to figure out if it is possible to setup the mails so that all outgoing emails would contain the company logo on the top left. The user would type the message underneath, and the signature file is at the bottom. Thanks.
Zoho Migration Wizard
Hi I installed Zoho Migration Wizard, but unable to use PST migration due to MS Redemption dll not registered Microsoft Visual J# not registered Please help me to fix this issue
My acc is sending e-mails but not receiving any!
I sent a mail from my gmail to zoho account and it was not delivered. When I sent a mail from zoho to my gmail, it was delivered. However when I forwarded the same mail from gmail to zoho, nothing happened, the mail was not delivered to zoho. It seems we can send mails from zoho to others but they cannot send mails to my zoho account. What should I do to solve this issue?
Blocked Out Going Emails
I send out a newsletter every Saturday, my group list has only 80 - 90 people in it and every week my emails are blocked. Can you tell me why? Zoho Mail Business PolicyNew Mail Forward Policy Apply Maximum email size (with attachments in MB)1-25 Incoming Maximum emails/minute1-50 Maximum email size/day (MB)1-500 Outgoing Maximum emails/day1-1000 Maximum emails/minute1-25 Maximum email size/day (MB)1-500 Maximum Recipients1-100 Maximum Recipients/day1-2000
Custom Domain in github using Zoho domain name
Hi, Please help me to configure github page with custom domain that is provided by zoho. I have mapped sarfkhan.in in github page settings, However, I am not able to access my webpage hosted in github Regards Sarf
mail setup
can not verify domain in mail. when i click in proceed to cname verification it load but nothing happen.it keep loading
Unable to receive emails even after changing MX records under Cpanel
Hi, My website is weddingcompanyindia.com. i have followed all the instructions followed by the Zoho to set MX records entry. but after that i am able to compose mail but i am not able to receiving any mail. What i have done: 1> I have created email account under cpanel. 2> Register on zohomail and created same email addresses as cpanel 3> Deleted past MX entry from Cpanel. 4> Added these zoho MX entries in MX record of Cpanel 10 mx.zoho.com 20 mx2.zoho.com Help us. Thanks in advance
Can't see crm icon in mail
I should be able to see the crm icon when i open a mail in the email add on module, however I don't. any suggestions?
I CANNOT RECEIVE EMAILS FN MY ZOHOMAIL
i cannot receive email in my zohomail but can send it. I have verified my domain and point my domain to zohomail using Cname in my domain registrar.please kindly help
Mail MESSAGE ERROR !
My boss recevied this error message mail , but he dont send this message to anyone ! This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. envio_8097007663@marmz.com.br, ERROR_CODE :421, ERROR_CODE :Host not reachable. Received:from [192.168.32.171] (200.233.179.212 [200.233.179.212]) by mx.zohomail.com with SMTPS id 1477679479535255.0043132110908; Fri, 28 Oct 2016 11:31:19 -0700
Quota not reset
Hi, User ananthi@essennexports.com quota is not reset after deleting older mail. Also we are not able to enable incoming and outgoing mails from control panel. Regards, K.Babu +919790012312 babu@apexinfo.co.in
Cannot get mail - IMAP is currently unavailable
I've been receiving this since the weekend - any status on getting IMAP working again?
mail configuration
please i have just changed my hosting plan, hence i need to configure mail pointing to zoho. Before now my domain has been verified please what do i do about this.Thank you. my domain is www.digitalarchivesltd.com
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, How can I unblock my account?
Sending failed; Reason:552 5.1.7 Sender Address Blocked
Hello, please our mail account has been blocked. please help unblock it. The address is: hello@spottherhr.com Thank you !
Cannot copy mail from Local Folders to IMAP main account with Thunderbird
I'm very puzzled by the behaviour I'm seeing with Thunderbird when trying to copy some folders, or even single emails, from Local Folders to the main IMAP account via drag and drop. I had this working fine earlier with an IMAP account I have at virginmedia.com - folders, nested subfolders and the emails within all copied fine. With a Thunderbird account set up to use Zoho via IMAP, though, either nothing happens at all (most of the time), as if the target folder is simply locked, or one folder only
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