Account Blocked
Hi Support Team, One of our email accounts is blocked. Can you help unblock the account? Thanks Below is the detail: User : edy.prakoso@aman24.com Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]
Mx records saved a propagated but can't receive emails
Can't receive emails Mx records are updated :/ contact@norriserrie.com also dkim/authentication not working :( added text record: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCnBlceyVEydJ2AC9KOG0obmtaH8bUo2RXUggjot+hP1wn/96hKYDz605PnnyJGDopaRnr0eC08gibCEENqpuLDqrXV4utElNP1DbjhqEq30NdGijiZSy5xR0RycxMGDf4Ijb6s46LHxM1OoPkybjlvT68RNMplm39YLgWeEnG5ewIDAQAB
sending mail via browser auto sends copy to my inbox as well as sent box
When I send an email from my browser, a copy goes in sent as expected, but I also get a copy sent to myself. Any way to stop that?
outgoing mail quota exceed, how much increase when paying?
Hi guys my domain bussi.com.mx exceed the daily quota for outgoing email. Currently quota is 250MB when paying how much is increased the quota? Thanks
Need to find zb number to point MX records to Zoho
Hi, I need help to find my zb number to point my MX records to Zoho. I'm with 1&1 and need these details to create the subdomain. Please let me know if you can help!
Error sending emails from Zoho Support
Hi Error sending emails from Zoho Support Error while processing the request! Unable to send message;Reason:554 5.1.8 Sender Address Blocked User ID: 4282367
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I can't receive or send emails???? Can this be fixed?? sasha [at] altcntrl [dot] com
Forgot Super Admin password
Hi, we forgot out Super admin email account on the domain @svijet7.com Please help us! Thank you! Kind regards, Andro Anic
email work sending but not receive emails
Dear people pls hep us beacuse our address is working only to send mails but not receive nothing Best regards
Login not working in email client
Hi, I've just completed a migration for my domain nchez.com.au and everything is working for my primary email address elkis in Thunderbird, however for my secondary one "tanias" the password on the Zoho website works fine but it won't accept the same on within Thunderbird.
STOP popping up messages when I log into Zoho Mail Web ...
Please stop popping up messages like the one attached and below! I already declined it once. I shouldn't see it every time I log in. I don't care about other Zoho services. I pay for eMail, and that's all I want to see. Nothing else. Please stop this! It's obnoxious.
TXT Lookup Keeps loading - Pls help me resolve
Pls refer the attachment for further details
setup postfix
I've used google mail for years, and just migrated to zoho yesterday with a domain i bought. I love it, great product, lots of features. One thing that i cant get working yet is postfix on my home Ubuntu 12.04 server. I had gmail set up on it, and it worked great. I use it to send me alerts from the server. I looked around the internet and didnt see any info on how to set it up with zoho. Below are the settings that i need: SMTP Relay host (i tried smtp.zoho.com:465), but it didnt work. and
Mail id blocked.
hi, unable to send mails from snigdhatanu.saha@3menter10ment.com shows id blocked. Nature of business is event management. kindly unblock the same. regards, suresh
Unable to manage domain: stuck at step "Add Mobile Number"
When trying to configure Zoho mail, I'm redirected to the page "Add Mobile Number As a security measure, you need to link your phone number with this account and verify it to proceed further." I'm not able to enter a phone number at this step. The form never accepts my phone number / password. How can I proceed ? Please note that my account has already a phone number linked, and has 2 factor authentication enabled. Thanks for your help !
How to change the address on my email to a shortened version of my domain?
Hi, I want to change my email address from fudgeit@thecleantuckerco.com.au to fudgeit@tctc.com.au. We own the domain thecleantuckerco.com.au. Thanks
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Hi One of my account david.dai@tristartechsg.com is blocked? May I know why is it be blocked? Can help me check your log? Thanks!
zb code missing
I accidentally reset my Godaddy account and now the information to Zhoho is missing, To re-setup my zoho email detaild I need the zb code but I don't have it, please let me know what to do
super admin log in email
Hi Guys, I don't seem to have access to cpanel page only ever used vdmarno@gmail.com. Could you help please? Kind Regards
DKIM verification not working.
Hi I updated the DKIM instruction as per instructions into my godaddy account. But it says not verified in my zoho account. Can you pls help me out. Also I am able to send mails from this account, but not receving emails in return. Pls, help
This Domain is not supported or is already registered with Zoho
Hello. I got "this domain is not supported or is already registered with zoho" When I try to open account. i enter a wrong phone number plasemy domain is coopactiva[dot]com
* this domain is not supported or is already registered with zoho
hello i have a problem with the coopactiva.com domain, i enter a incorrect phone number and i can not login in the account and finish the process appear the follow message * this domain is not supported or is already registered with zoho
Trying to receive password reset for admin account
Hi there, I have lost the password to admin@atsgroup.co.za There wasn't another secondary email linked to the account. So I have changed the MX records to point back to my hosting so that I can receive this password reset link. I have tried to request the change and it says the reset link has been sent to this email - but I don't receive it. The fact that I have access to the email address admin@atsgroup.co.za proves that I am the admin. Please can you send me a password reset to this admin@atsgroup.co.za
Reason:554 5.1.8
Hello my account was blocked. Can someone unblock it please?? gemphones@zoho.com
Can send or receive emails
Can someone please help! kelli@gemphones.com
account blocked from 7 days [ no reply from support ]
sales @ dataprocesssolutions.com Please help this user. Zoho Team Please attend
[Postfix] mail bounced - 552 5.1.1
I am getting the following error when I try to send mail from my server using postfix: Oct 21 04:17:28 vps-b postfix/pickup[4660]: C3DC61225AE: uid=33 from=<from_email@bloomingline.com> Oct 21 04:17:28 vps-b postfix/cleanup[4678]: C3DC61225AE: message-id=<20161021081728.C3DC61225AE@web1.cloudrino> Oct 21 04:17:28 vps-b postfix/qmgr[4661]: C3DC61225AE: from=<from_email@bloomingline.com>, size=926, nrcpt=1 (queue active) Oct 21 04:17:29 vps-b postfix/smtp[4680]: C3DC61225AE: to=<to_email@bloomingline.com>,
Problem configuring mail on iPhone/Mac
We are experiencing problems configuring email accounts on iPhones for our users other than the admin account. The admin account has been configured and appears to be working but others have not been successful. We have checked servers as outlined in zoho instructions and double checked MX records. Also experiencing an apparent problem configuring more than one email account with same domain on Mac devices. For example, info@domain.com and name@domain.com on the same device
Can't Import Emails
Hi, This is the second time I've posted here. My last post was 'awaiting moderation' and it didn't appear in the forum and its not even in my post history. I've sent messages through your contact form and received no reply. I just wanted to do a simple import of my old emails. An EML import hasn't worked and I've gotten no error messages to say that anything is wrong and using your migration system has also failed, again with no useful information I can use to troubleshoot the issue. Some sort of
Change Domain in Zoho Mail - DKIM Problem
I changed the domain linked in my Zoho Mail account in gustavofsantos.com.br to gustavofernandes.com.br however I can not activate DKIM, I created the TXT entry however the field is not validated tried to create in the previous domain gustavofsantos.com. br and has been validated however can not keep setting this way since I do not intend to keep this domain.
Can't Import Old Emails
Hi, some help would be appreciated. I can't seem to import my old emails from my cpanel account. I've tried using the automated migration system when I first configured my domain. I tried Imap twice and it started processing but all my emails failed to import and I tried pop3 and the same thing. The most frustrating thing is that there is no useful error message available that says why this is actually happening so I have no idea how to troubleshoot the issue. I also zipped up emails in an eml format
email verification not
Hello, I have recently set up an account with Zoho (3rd one) and am not receiving email verification so that my mx will work lmiller@farmtruckflowers.com When I send an email from this account - it indicates the sender as farmtruckflowers@zoho.com When I send an email to this account at lmiller@farmtruckflowers.com - it has a mail delivery error. I have checked with godaddy and the account seems to be set up properly and pointing to the right places Please advise as I am trying to verifying lmiller@farmtruckflowers.com
Should I have 2 or 3 MX records for a GoDaddy domain?
I'm seeing conflicting instructions on the MX records we're supposed to add. One says we should have two as follows: mx.zoho.com 10 mx2.zoho.com 20 Sometimes I see instructions that claims we need three as follows: mx.zoho.com 10 mx2.zoho.com 20 mx3.zoho.com 30 Which is correct? I have three right now. It's been several hours and while I can send email from Zoho successfully I can't receive any. It's possible my DNS hasn't updated but I want to make sure that I have
Subject shows [Newsletters]
Hi I am recieving emails as [Newsletters] in the subject when the emails are copied to me. Kindly advice how to correct it.
Blacklisted
Hi, one of our email address has been blacklisted by Zoho, what should i do to remove the adress from the blacklist? Thank you for your help. Jerome
Prevent thread discussion appending to reply
Hi, Is there a way of preventing the entire thread/discussion of an email to be appended to a reply? thanks.
set wrong email id as primary email
hello , i have registered a domain getfullstackdevelopers.com with a wrong email id soumya.mohanty@andolasoft.co.in but our email id was soumya.mohanty.andolasoft.com so sir i am requesting u please add soumya.mohanty@andolasoft.com email id as primary email id for my domain getfullstackdevelopers.com.. please do it asap.. thanks
Make attachments viewer faster to load
Regardless of computer/OS/browser I use, it is actually faster to download a doc/xls/pdf file and open it in office than to use the built-in attachment viewer. Makes the whole thing rather useless. How about some preview function like the one gmail has? Thanks! Jan
Incoming mail is disabled
Mail users incoming mail is disabled. When I try and enable them, I get the error message: Operation permitted for paid user(s) only. Could you please help me to enable them from your end. emails domain rubasa.co Thanks
Incoming mail is disabled.
Mail users incoming mail is disabled. When I try and enable them, I get the error message: Operation permitted for paid user(s) only. Could you please help me to enable them from your end? emails domain cumedia.tv Thanks
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