My incoming mail is going to spam
Recently (2 weeks ago) my incoming emails are going into my spam folder. Had no issues for nearly 3 months then it started all of the sudden. I did add the SPF TXT with my DNS manager as recommended on other post but in no avail. Senders under my white listed (contacts) are also going to SPAM. Any ideas on what else I can do? Here's the SPF TXT added to my DNS manager ; TXT Records @ 1800 IN TXT "v=spf1 mx include:zoho.com ~all"
Account Blocked: mail rate exceeded limit
Hello, my email account is blocked, can you guys please unlock it? It's pretty urgent. Thanks
Custom mail address (mail.yourdomain.com)
I changed my CName settings so my mail.mydomain,com address will point to zoho, but it's still going to where it went before. Help?
Problem to create a domain
Hello, I'm trying create this domain viniks.com.br and the error is Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported. The name from this company is Auto Mecanica Vinik's it is from Brazil. What is wrong? Thank You! Carlos
"Sender Address blocked 544 5.1.8"
Hello! I cant send any message from webinterface or mail programm ((( Error message - "Sender Address blocked 544 5.1.8" Can you help me?
554 5.1.8 Sender Address Blocked
"554 5.1.8 Sender Address Blocked" - We have out address blocked. We do not use it for marketing purposes or sending bulk e-mails. It is necessary for us to continue support for our users. Please, unlock this.
Domain name verification errors
I was trying to create a zoho mail account for the domain http://tajikaafrica.com but i couldn't go beyond the verification stage. i received the verification code on my phone but nowhere to enter it on the browser. now am trying to create the account again and am getting an error ( This Domain is not supported or is already registered with Zoho) please help me create the account. thanks
User's Name/Nickname not properly shown in receiver's inbox
I have setup my profile correctly (nickname: North East Explorers) but still, when I send an email, in the receiver's inbox, the sender's name is shown as (rajiv.smu) and not North East Explorers. Can someone help me here? Thanks, Rajiv
Signed up yesterday, mail service seems ropy 'Task 'Synchronizing subscribed folders for *myemail* reported error' 'Failed to update headers'
Hello I thought I'd try your email service yesterday, while it hasn't been very bad it has shown weaknesses almost from the beginning. Background Windows 7 Outlook 2010 (imap) Fibre cable broadband Location - town near London I was using a mailbox with an Eukhost shared hosting package and it was/has been fine (no complaints). Yesterday I thought I'd try zoho so I signed up and configuration went well. But the email service is noticeably slower (than eukhost), for example occasionally when switching
Unable to setup a domain
Hi! I had been trying to setup a new account with an existing domain with Google APPS. But when I fill in all account details & password ,a message is returned "Sorry an Error occurred". And We are Unable to proceed further to verify domain...
Error Message When Adding Domain
I am attempting to add two domains to my email account (yacagroup.com and zachevans.org) but when I try to add them I receive the following error message: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc. are not supported." I've also attached a screen shot of this error message. I've added other domains to my account with any issue. Am I doing something wrong on these two?
Can't add new user and can't send email
Hi we recive this error while we try to add a new user and for the account notifiche@aranciaict.it, we can't send mail since 4 days (3 Oct 2016) please help us
Not Receiving Certain Emails
Some emails are not being delivered to me. PLEASE HELP!!!
Zoho Mail Setup " Account not Active "
Hello Zoho, I am not able to setup email for my domain, it says, " Account not Active ". How to make it active ? Am using Zoho sites and wanted to setup email for my domain. Regards, Tareq
Can you tell me my ZB Code?
I need it to setup my email through a different DNS.
outgoing mail blocked
Hi there, i need to send emails on few infos to hundreds of our members n my outgoing email has been blocked with the status of mail rate exceeded limit. Please assist. Thanks
Outgoing Mail Blocked
Hi Admin i just got an email that outgoing has been blocked , i dont know why is the reason said "Mail rate exceeded limit" Please fix this issue , my email id info@migaurangabad.in regards MIG Team
Not Receiving Certain Emails
I'm not receiving certain emails. I signed up at a website, but never received email. Also, I just received a chargeback from a customer b/c I never got the emails. PLEASE HELP!!!
Error 5.4.6 rate exceeded limit
I have received an error 5.4.6 rate exceeded limit on sandra@audleybuilders.co.uk We only send out statements and invoices and can not send anything else. Your urgent advice would be appreciated
* This Domain is not supported or is already registered with Zoho
Hello For a friend I need to configure the mail for two of his domains: 1) auramhealthcare.in 2) auramhealthcare.co.in for both I get the above message that the domain is already registered or not supported Please help Regards Rajeev
Super admin add and delete
How do I add and delete a super admin?
Unable to change 'send mail as' display name.
Hi, We are having trouble with changing the display name for one of our email accounts. I have corrected the name by going to settings > Access old version for > Send Mail As - and updated, but this hasn’t propagated through into the system, and still showing the incorrect name. Any help would be much appreciated. Thank you.
Sign Up Interrupted
I was mid sign up when I accidentally closed the window asking for my text message conformation code. I now can't get back to this page. When I try log in with the address neale@summersidekindergarten.org it doesn't recognise (this was the one i assigned as the sign up email) and if I go to start the process over it refuses saying summersidekindergarten.org is already registered - however the registration is now complete. How can I resume that registration? Kind Regards, Neale
I can't finish my Zoho Sign Up
I was mid way through sign up when I accidentally closed the text message verification window - and can't get back to it. If i try signing in with neale@summersidekindergarten.org which is the address and domain i was registering it isn't recognised, if i start the process again it says summersidekindergarten.org already exists. The process hasn't been completed, can someone help get me back in? Kind Regards, Neale
verify domain unexpected error
Hi, I'm verifying ownership of my domain using the HTML method. I'm getting a 'Sorry, an unexpected error occurred' message. Seems that I'm stuck with this. What should I do to resolve this and continue with the domain setup. Jeroen
Error Mail Rate Exceeded Limit
Hi Admin One of my users is getting the error Mail Rate Exceeded Limit. But when I checked the logs under troubleshooting tab I don't see any of the accounts blocked. I'm already checking the user's computer to figure it out what's going on. None the less it would be helpful that you can let me know the exact reason for the lock to better know what I'm dealing with. Thanks in advanced Marcel
verify domain an unexpected error occured
Hi, I'm verifying ownership of my domain www.quivit.nl using the HTML method. I'm getting a 'Sorry, an unexpected error occurred' message. Seems that I'm stuck with this. Please solve this for me, so I can start using Zoho Mail with my domain. What info do you need to solve this? Jeroen
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Email : booking@vanillahotel.vn Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Want to remove custom domain name but keep email account
Is there any way to remove a custom domain yet keep my email account? Example: my current email address is (xxxx@mydomain.com). I want to remove the mydomain.com and replace it with zoho.com so I can continue to send and receive emails and still have access to all the emails stored in my mailbox. Is that possible?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Sender verify failed
Looks like domain 'ukr.net' is banned: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. [***]@ukr.net INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Sender verify failed Received:from [192.168.1.111] (94.158.88.49 [94.158.88.49]) by mx.zohomail.com with SMTPS id 1476683779169363.0479475802373; Sun, 16 Oct 2016 22:56:19 -0700 (PDT) Message-ID:<4ED3ED7B-D038-4EC4-8F02-276D6B9099A8@yatagan.xyz>
Spam Folder / Junk E-Mail
Hi guys, can anyone explain what the difference is between those two folders please? I can see both folders in my wife's Zoho account but in my own I can only see the Spam folder. Any idea why?
mail rate exceeded limit
My user account lmorales@edificiomiradorbaron.cl can't send email because of this problem "mail rate exceeded limit". Please help us to unblock this account!
I cannot receive emails even though I pointed the DNS the exact way you wanted from Wordpress!!!
I cannot receive emails even though I pointed the DNS the exact way you wanted from Wordpress!!!
Not able to recieve email from my website contact us form
Hello, I have setup zoho email for my domain - findhowtos.com I tried to send email from Zoho to other users - Working I tried to send email from my Gmail account to Zoho - Working But when I tried to send email from my website contact us form, I did not receive email on my Zoho email ? My Website is hosted on Godaddy Server and I am using WordPress. Tomorrow is the launch day of my website and I need to fix this ASAP. I have attached screenshot of MX records settings on my Godaddy server. Can you
CNAME Validation Failed
CNAME Validation Failed We suggest you to add the recommended CNAME record (zmverify.zoho.com) or try other methods. Learn more about the failure reasons I'm trying to validate my domain and show always this message... I did all correct.
Spam originating from my email?
I noticed i was getting bounce emails from other servers in my inbox a few days ago. I presumed this was spammers using my email address as the "sender address", which the other servers were just replying too. Obviously there's not much i can do about this so i ignored it. Then today i got an email from Zoho saying my account was blocked due to sending so many emails... I haven't sent an email myself from this account in over a week (if not a month) until today. I've unblocked my account using the
Constantly getting this message to BTinternet accounts
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 17 Oct 2016 01:36:07 -0700 from] ----- The following addresses had fatal errors ----- [Status: Error, Address: ResponseCode 421, Too many messages (1.5.6.2) from 74.201.84.163] Message will be retried for 4 more day(s)
Unable to login to website since migration
Hi I am unable to login to my website since the migration not sure what went wrong. cluster-solutions.com It was working fine after the migration yesterday but now unable to recieve emails as well. Sending is fine. Kindly take a look Regards Syed
Not able to receiving any mail from last 4 days
Respected sir, From last 3-4 days, I am not able to receive any single mail. Request you to please suggest any fix or do the needful. My Email ids: info@vortexpolymers.com, data@vortexpolymers.com, support@vortexpolymers.com Kindly help as soon as possible. Thanks in advance.
Can't get messages that are from/to the same email...
I run a forum board that alerts me via email when new topics are posted. In the forum system, the "from" email is the same as the "to" email. In other words, the email is coming from and is to me. I am not receiving these emails. They don't even show up in spam. I've tried to change all types of spam configuration settings, but nothing is working. I've tested my forum email system and I know it is working when the from/to email is not the same. So I'm wondering if there is a setting in Zoho
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