Zoho HTML editor is removing MSO (Outlook) specific code.
The ability to add in custom HTML is great. We are using MJML to generate our wonderfully cross platform and responsive email code that works on Act-On, Salesforce, Hubspot, Active Campaign, and lead liaison. The way it supports MSO (Outlook) is it included
Plan change from Zoho One to Zoho Workplace
Hello Zoho, Following the recent pricing update for Zoho One, we are interested in transitioning to Zoho Workplace products. Please inform us about the necessary steps for this process so we can proceed promptly. Kind regards,
When will Zoho Support Grammarly in its applications?
I use Grammarly all the time to write emails, content etc. It has become an essential tool to correct my work and help me present a consistent style. However, it doesn't work with many Zoho applications, including Zoho Writer. The Chrome extension does,
Create a ticket on Zoho Desk from the bot
We are trying to create a ticket on Zoho Desk from the bot. We want the chat history and the file attachment to show on the ticket, but we get a null return when we try to pull the information. Please see attached.
Zoho One's newest feature roll-outs
Greetings to all Zoho One users out there! We're excited to inform you about the new features unveiled in the Admin Panel of Zoho One recently. Here's a brief account of each of them. Device Authentication: Manage the desktop login of your device with
Zoho ONE groups
Hello everyone, I was looking to do some automation with groups inside Zoho ONE. I can't find any way to do the followings. You know when you go to application you can have conditional assignment, I would like something similar for groups or at least
Getting ZUID with Flow from Zoho One
When using the app action "Fetch User" for Zoho One I can see that it brings back a huge amount of data, however I really want to access the specific value ZUID. This option isn't available in the "Insert Variable" section for Zoho One when trying to
Time log help.
Good day everyone, We plan to use Zoho People to keep track of time for our employees. We ran into issue with the time log form as it’s pretty basics and can’t seem to add any fields to it like you can in most every other module/service in the zoho eco
Is it possible to add Links to Icons?
I have been working with a landing page that has icons, and I need them to be clickable, but there doesnt seem to be any option for that. Please help.
Sites "Instagram App" not working
The Instagram App in Zoho Sites is not working since a few weeks now - it seems it does not connect to Instagrams API properly anymore. See attached photo -> this is what you get when trying to connect an account. The error states: {"error_type": "OAuthException",
Timesheet report
Is it possible yet to pull a timesheet report for ONE project only?
Consultants Available?
We are current Zoho One clients. We are considering using Zoho Practice and are running it in beta mode to see how it works. Where do we submit feedback regarding this new application? We were previously running Invoice and Books and went away from it
Zoho Campaigns says No Workflows
Hi, I am trying to connect an Elementor form to Zoho Campaigns via Flow. However I am getting the error in title when setting up the actions of Adding contact to a workflow. I have an active workflow in my campaigns app. Why the workflow is not showing
Zoho calendar integration with Ubuntu calendar/Evolution
I'm having a hard time integrating/synchronizing my Zoho calendar with Ubuntu. I'm running Ubuntu 18 and Evolution ver, 3.28 any help is apperciatred
Help center logs in to a different profile
Message I'm getting: " Dimitris Topou..... Inova Hospitality ediktampani@inovahospitality.com Change Password Note:This help center's authentication protocol is independent of the Zoho account you've used to sign in. " Hello, whenever I sign in to help.zoho.com
Is it possible to allow Zoho sign-in using ONLY Google?
Hi there, I'm new to Zoho One and am configuring our security policy. All of my users login to Zoho using their company email address which is provided by Google. We can also successfully login to Zoho by clicking on the Google icon and completing the
Product Tour
Is there a specific tool for creating a product tour guide for my platform within Zoho applications? I need a product tour tool for my platform, and I'm wondering if Zoho offers any tools for this purpose. If so, please share the names.
Need help understanding blocked email
For the second time in about six months, one of my users Zoho One email addresses has been blocked in CRM. Each time, an email request to remove the block, sent from the blocked email address to Zoho One support, has resolved the situation. She exists
Error facing while adding Commerce to Zoho One
Hi I'm in Zoho One free trial and I am trying to add Commerce to my Zoho One account and while adding it I am getting pop-up on my screen with a message of Error Occured! Can somebody help me solve this issue with immediate effect as I am supposed to
Using buttons in Client Portal?
Hello, I have a client portal, and I would like to have a button so they can access to a form with the prepopulated answers in Zoho Forms. The process I want to achieve is as follows: Client log in into the portal He has the list of the potentials He
Campaigns Automation stuck
I have an automation in Campaigns. When I first created it and tested with myself as a contact, I went through the trigger (link clicked in an email), and then got an error that the contact didn't have required information to create a new task in the
Portal access and Custom cliq channels between DCs
Hi, Since we operate out of more than one DCs for Zoho , We may need to collaborate with CX accounts outside our Data center as well. Please suggest a solution for this as multi DC cliq channels and Cx portal access to work, the present system declines
Zoho OneAuth Multiple login in Desktop Apps(Mac and Windows)
I sent a mail and also letting it here, There is an option to login multiple accounts in Zoho OneAuth mobile app. Is the same feature that is logging multiple accounts exists in Desktop Apps or I would like to request that option since it'll be more helpful.
Is anyone else seeing that jobs are no longer imported from Zoho projects?
Jobs are no longer imported with projects automatically. I can still import them manually.
Can I get an update on any outages and issues with zoho?
The greater Tampa Bay area has been experiencing failures to connect to any of Zoho's services. It started at about 8:30am, and has continued intermittently through the day with spikes in frequency happening every couple of hours or so. This isn't just
Migrate Zoho One Domain With Hosted Email to another Zoho One
I have an interesting situation, I would like to share it with the community. I have a client who needs to migrate a Zoho One to another Zoho One, I also need to migrate the users. The problem I face is that the users' email domain is authenticated in
Marketing Automation Journey Can't find my Zoho Form
Hello, I'm creating a welcome journey - lead source being a zoho form, and the trigger of the journey is that form submission. Integration is set up as I've connected the form, but journey doesn't recognise the form. What is the best thing to do!?
Zoho Landingpage
Hi, I had posted a question about Leadpages (#83838784) Someone named Gokul asked a followup question and closed the ticket. How is that logical? How can you close a ticket when you want more info from me (inspite of question being very simple)? I am
Is there an app for issuing Items to user in zoho(Internally)
I have been using Zoho for the last 2years but I have never encountered or figured an app that can be used by businesses to issue items internally: Scenario: Imagine if a company orders items, lets us assume cameras, which will be issued to a certain
Embedding Videos in Marketing Automation
We have the same YouTube video embedded in 4 different email campaigns. 3 of the emails open the actual email with the video in a new tab as shown in Screenshot #1. The other video opens up a new tab directly within YouTube as shown in Screenshot #2.
Code Snippets not publishing in blog posts
Code Snippets in my blog posts are not rendering. Where the Code Snippet should be I see a message that says "Snippet with be rendered in the published site." even though I'm on the published site. This happened a week ago and I found that if I went to
Media Organization
I have hundreds of photos and videos I use for my business. Is there any Zoho software that allows you to add, tag and organize photos and videos into different folders? I need a solution that will allow me to add multiple tags to these photos and videos,
Modules not loading Zoho One
Nearly all modules in Zoho One are not loading. Anyone else having issues across the platform?
I want to use Submission Module while candidate is already in blue print stage
Hi, I have a blue print set up for candidates where stages are from screening to offer. But with this blue print, I am unable to show the history within candidate profiles where was the candidate submitted earlier like to which clients. So if my recruiter
No Longer Have Phone Support?
I've been trying to get help on the support lines - both on the Zoho One support as well as Analytics support - and no one is answering. Does Zoho no longer provide phone support for paid customers?
Maximum re-invite limit exceeded.
Hi, May I ask how to convert a user from one to another org? I cannnot find any guideline regarding to this. thank you! Kava
Phone Support
Why is the Zoho Support Phone Number saying your closed? It's not the weekend yet!
Update on the "Reset Password" flow enhancements
Greetings, Zoho One Admins! This forum post is for every admin user who signed up before March 6, concerning a couple of changes in the Reset Password flow, which are set to take effect from June 4. The current flow allows a Zoho One admin to reset the
Maximum re-invite limit exceeded.
How can I get by this error "Maximum re-invite limit exceeded."? I am having issues adding the user to our Org. Can someone help please? Tylan
Zoho One Application Editions
According to the Zoho One pricing information, it includes all enterprise level editions but not all of your applications have a plan actually labeled "enterprise". For instance, Creator has basic/premium editions, ContactManager has smart/ultra editions, and Forms has basic/standard/professional/premium editions. Is there a Zoho One feature list that specifically indicates which application editions are included in the subscription? Additionally, how do applications like Site & Meeting work
Next Page