Social Media Simplified with Zoho Social: Preview your Instagram grid before posting
For a platform like Instagram that relies on visual appeal, it's important that you plan your image and video content in a way that holds your audience's attention. Planning your grid ahead of time gives you the benefit of understanding how your postsSubscription Cancel
Hello Dear Team. I urge you to cancel the auto monthly subscription for my zoho social account. ThanksTwitter Blue / X Premium character limit
Hi, Does Zoho Social recognise it when you upgrade your X account to Premium and have an increased character limit? Will you also be able to write posts with italics and bold directly in Zoho Social? Thanks, FolkertIs there a Inbox like tab for Comments?
I received an email that there was a new comment on a LinkedIn post. When I login to Zoho Social I have to manually click the LinkedIn button to see the interaction and then see the post. Is there a way to see ALL comments without having to click on everyLinkedIn Token expired. Need to reconnect.
Hi, I received an email that I need to reconnect my LinkedIn Company page. When I click "Reconnect" in the email, it takes me to the Social Channels page, but there are no further options to reconnect. See screen grabs below. Can you please assist? Thanks,Social Media Simplified with Zoho Social: Address your social media engagement promptly
Owing to the widespread use of social media for businesses, customer service is also becoming really important. Customers expect quick responses to their queries online, and being available around-the-clock just helps in making their experience personalizedNot all Facebook comments show up
Just getting everything setup. I noticed that on a Facebook post, I only see one comment in Social when there are several. In Inbox I see 1 comment that I can reply to In Posts it doesn't show up at all If I click the comment in Inbox and then chooseHow to add more than 4 images in customized content?
Hi, I read a few articles about adding more than 4 images in customised content. When I was in customized content, I selected the channel (for example: instagram), then clicked on to attach images from the desktop, it would not let me select more thanPinterest not in the channel list
I try to connect to my Pinterest account but Pinterest is not in the channel list. What do I do?Notification of Interaction Assignment
If a user is assigned an interaction, they should be notified via email. These are almost useless because if I assign an interaction for someone to respond to, they dont know that I assigned it to them without me telling them or them logging in and discoveringInstagram Manual Publishing Option
When posting a video for an Instagram reel, is it possible to force the manual publishing option? On some of our videos it isn't allowing for manual publishing to be selected and the videos are instead published directly from Zoho. We have some furtherAccounts connection
Hi, sir/madam, I am not able to connect the instagram account in ZOHO Social. Can you guide me for account addition. ThanksSocial Media Simplified with Zoho Social: Target your posts for a particular location
When you curate your content specific to certain geographic locations, you can also post it by targeting the location and its audience through the geo-targeting feature. Refining your audience in this manner will help you connect a lot better with them,Alignable on Social
Alignable is quickly becoming a popular place for businesses to connect and share. Has anyone at Zoho considered adding functionality for posting there?Instagram not visible on campus level account
Hi there, We were facing an issue wherein one of our campus accounts wasn't able to post on Instagram, so we disconnected and reconnnected the account. Now, Instagram is visible to us but not to our manager at campus on Zoho so he is unable to post onFB posts not publishing multiple images in single post
Hello. We've suddenly started having a problem with posts that contain multiple images. Everything posts fine to Instagram, but the posts to Facebook wind up without any images at all. Posts to Facebook with a single image work fine. Please help!Zoho Social Facebook Integration Not Posting Pictures...
Hi - Checked the forum and didnt see this listed anywhere but the facebook posts are not throwing an error but instead are allowing the pictures to be attached and allowing the post to go live....but it is all text and no pictures. :-(Images not posting on Facebook for the last 3 days - ZOHO SOCIAL
Images have not been posting on Facebook. Causing massive amounts of extra work and devasting impact on our engagement. Why has this not been fixed? Why cant i contact anyone at Zoho? When will we recieve compensation for this massive outage and moreSocial Media Simplified with Zoho Social: How AI can help curate content
As a social media marketer or a content creator, how many situations have you faced where your draft didn't move beyond a certain point, no matter how hard you tried? As a writer, have you faced a creative block where you struggled to come up with engagingZoho Social support for LinkedIn personal pages?
Are you working on support for LinkedIn personal pages? Posting to my company page is not sufficient. I am a solopreneur and, as such, my personal LinkedIn page is my brand as much or more than than my company. Please advise. Thanks,The Social Wall: April 2024
Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the ZohoSocial Media Simplified with Zoho Social: Understanding image/video quality while posting from third-party apps
You've planned and taken some great pictures to post on your feed before you break for the weekend. But as you upload your images or video and see the final post, something looks off. Has this ever happened to you or have you ever wondered why your mediaIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themMultiple Facebook Pages under Single Brand
Hi everyone, I'd like to know if there is a possibility of connecting multiple Facebook pages under a single brand on Zoho? At the moment, there are different Facebook pages of a single brand and would want to keep under the same brand on Zoho as weSnapchat
Are there any plans to add Snapchat to Zoho Social or is there any API that we can use to integrate into Zoho.Social Media Simplified with Zoho Social: Make the best out of the publishing calendar
Are you a marketer who likes visualizing your plan of action before you start social media posting? Are you part of a team that works on social media on a rotational basis, so the most important task is to collaborate to avoid overlap and confusion? OrBitly links aren't automatically shortening
Hi, I recently joined a company and now have access to Zoho Social. I have the company Bitly account connected to my Zoho Social account (it's connected fine in the Publishing section) but when I schedule a post, the bitly link isn't automatically generated.Cannot post to Instagram. I get the error: Insufficient permission to publish on this page. Check with your page Admin to update permissions.
We had another admin that left the company. Since he left, we get this error when posting to Instagram.Zoho Social doesn't publish links with link preveiw
We are new to Zoho Social and just did our first post, but the post published without a link preview. Doesn't Zoho Social publish link previews? This is critical to our social strategy as we publish a lot of blog articles and need to share with link previewUnable to upload videos to LinkedIn or Instagram via Zoho Social
Hi there, I am unable to upload videos to LinkedIn or Instagram via Zoho Social. It keeps saying that it is unsupported. This is really affecting our business as we try to send out lots of videos. Can someone please help me fix this ASAP? Thanks,Changes in X API support for Zoho Social
Hi everyone, The platform X has recently announced that they will be discontinuing some of the API supported features in the newer API version. In effect of this, there are a few features that will be discontinued from Social: Choosing a thumbnail imageSocial Media Simplified with Zoho Social: Understanding reach and engagement while publishing from Zoho Social
If you've been a user of Zoho Social or any other third-party social media management application, you must have wondered at some point of time if the reach and engagement of your post has been affected in any way because of where you post it from. WhileInstagram Reels Formatting Issue
I've seen others post this topic and it has said it was solved with the answer but it is NOT solved. ANY time I post a reel on the platform it creates black space around the reel. I have removed the video optimizer as suggested and it will not acceptThe Social Wall: March 2024
Hello everyone, We're excited to bring to you information on the updates that went live this March to help you optimize your Social experience. Let's check out what they were and how they can help you. Analyze your Mastodon performance You can analyzeInstagram Reels Formating Issue
I'm currently having issues posting reels on Instagram. I upload the video and I'm given a prompt to resize it as it does not meet the measurement requirements. After it's resized the video ends up being zoomed out with a black background. I want to getMaster the Customer Experience Suite: Join our workshops to elevate your customer experience
Zoho's CX workshops have expanded to more cities this year, and we're excited to meet you all! Here's where we'll be: April 10-11, 2024 - Johannesburg, South Africa May 8-9, 2024 - London, United Kingdom May 13-14, 2024 - Paris, France May 16-17, 2024Social Media Simplified with Zoho Social: Plan better with our scheduling feature
Let's say that you're the social media marketer for your brand or business and you've planned the content calendar for the week. It's a tedious week ahead for you as you have to be a part of a marketing event, and you worry that your travel might affectLinkedIn post in name of someone
I posted a LinkedIn post via our ZOHO account this morning. Now on LinkedIn it is mentionned as "posted by" someone who used to work for us (and with the ZOHO account). How can I modify that name? I can't find it anywhere in our ZOHO account settings.Can I post a blog post via ZOHO Social to ZOHO Site or WordPress?
I like to post all my content out of one hand via ZOHO Social and also want to post blog posts to blog on ZOHO Site or my blog on WordPress. Is that possible? I don't find any information about posting to blog via any ZOHO Apps! Thanks!Facebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.Next Page
Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Mark message as Done like in Facebookbook Business
I am using trial version of ZOHO social and i found this very interesting and interacting tools. usually, i used to read message in Facebook business and after reading the message i mark the message as done. after marking the message as done, it moves
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The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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