Archiving, deleting messages or marking as spam
Hi, is there any way I can delete or mark a message as spam under the Message tab? I've been trying to find it but can't find this option. I've already deleted the message directly from Instagram but it's still showing on the Messages tab in Zoho SoCreate, Manage and Publish on Pinterest from Zoho Social
Hey everyone, Pinterest is our newest addition to the list of social channels that can be integrated with Zoho Social. With over 444 million users, Pinterest is one of the popular channels that people use to get inspired, share their ideas with theEmbedding social media feed into a website
Are there any tools or widgets available from Zoho that will allow embedding live social media feeds to a website?Send Twitter Reply with Image
Hello, I'm using this api right now and it's work great for sending a text. But I wonder if there is a way to reply with attachment/image to twitter via API/agent dashboard. As I see no button to upload mediaPrivate message in Facebook
How can i send a private message to a person that sent a message in a facebook Post.The Social Wall: February 2025
It felt like February flew past us so quickly, but not without some highlights worth sharing! Let's take a look at what was happening in Social the past month. Create and organize publishing groups If you’re a business or agency managing multiple brands,Why Can't I Add Multiple Facebook Fanpages on Zoho?
I want to more fanpage Facebookdid you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediatelyhow to stop auto responders to Instagram messages?
I have a problem that if we are tagged in an Instagram post or a story, then that is seen as a message - which is all fine however - an autoresponder is then sending a reply to the person that tagged us saying "please send a text message" - which I assumeFacebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.A decade together - Thank you for being a part of the journey with Zoho Social!
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reachPost on behalf of employees as well as business socials
Is there a way to give our sales team access to social to add their own LinkedIn accounts, so that when we schedule business posts, we can also post on behalf of them at the same time so they don't have to repost etc.Cross-Posting to a Telegram Channel
We don't have a native way to cross-post to Telegram channels. Did anyone find a way around it? I checked Zoho Flow - but Telegram isn't there. Maybe some 3rd party integrations connecting Facebook, IG, etc., bypassing SalesIQ altogether?Introducing Social Toolkit
Hi everyone, We're thrilled to launch Social Toolkit, a one-stop dashboard to help take your social media presence to new levels by letting you create aesthetic profiles and share content that your audience will actually enjoy engaging with. Social ToolkitThe Social Wall: January 2025
We're excited to get started with this year's monthly product updates through The Social Wall. Let's make 2025 a year filled with excited things to learn and explore. This month, we made some product enhancements in Zoho Social: Publish images on TikTokAdd two Facebook Pages under the one brand in Zoho Social
Hi, Our company currently has two Facebook pages and two Linkedln pages. Is it possible to connect these all under the one brand or will a new brand have to be created to add the second pages in? We currently have the Premium edition so adding a secondCan't connect Instagram to Facebook to work in Zoho
I'm pulling my hair out here. I know this is not a problem with Zoho, really. But since Facebook provides absolutely NO support for their own products, I was hoping someone here can provide some insight or help. I cannot for the life of me get my Instagram business page to connect to my Facebook page. I have authenticated fine, but after that, trying to connect the page to the Instagram profile never works. I've spent hours upon hours researching and going through the steps over and over, but somethingDifferent content per social media account..
Is there a way to add different content per social media account on one post?Streamline Custom Dashboards
I'd like every brand have the same dashboard. Is there a way to streamline them so every brand has one? Or that I can use the same dashboard from another brand?How do we see data coming from paid traffic?
I want to see number of messages, comments coming from my ads on facebook and instagram. Currently, Zoho Social only shows engagement data for organic. Also, how do I see number of messages I am receiving? In Z Social, there's a card that shows connectionsWhatsApp in Zoho Social
Seems CRM team is not taking Whatsapp integration seriously. While Facebook already has 63 Whatsapp partners, some of which are very small, that have already completed API integration. Maybe the social team could take over this project from CRM and get"Customise Content" option not showing for drafts or "edit as new"
Could you please fix the bug that's causing this? If I start a post, then save it as a draft, I lose the ability to customize content for each channel on that post -- the button just doesn't show up when I go back in to edit an existing draft. Same happensCan you internally tag/categorize posts for campaigns?
Would love to easily sort through posts by tags or categories (i.e. we have multiple memberships and share studies from each. It would be nice to pull reports in a second for "membership A studies" for a campaign etc.).Connect multiple Facebook ad accounts to Zoho Social
Hi there. I'm doing the Facebook Ads and Zoho Social integration to automate the leads that come from Potential Customer campaigns on Facebook to Zoho CRM. I have a company (1 fanpage, 1 brand), but within the business or brand on Facebook, I manage severalMultiple Facebook Pages under Single Brand
Hi everyone, I'd like to know if there is a possibility of connecting multiple Facebook pages under a single brand on Zoho? At the moment, there are different Facebook pages of a single brand and would want to keep under the same brand on Zoho as weBrand with multiple facebooks pages
HI, We are a small publisher that has different FaceBook pages for each of our product lines. All are within the same FB account. Is it possible to add all of these pages to our one brand in zoho social so I orchestrate the posts between the differentLooking back at Zoho Social's 2024: Highlights and memories
Hey everyone, We hope you had a relaxing and joyous holiday season. Whether you're planning for the new year or still soaking in the magic of the season, we're here to share some exciting highlights from 2024 – a year that was fully packed with updatesThe Social Wall: December 2024
Hey everyone, As the year comes to an end, and the festive spirit fills the air, we're thrilled to bring to you the final edition of the Social Wall for 2024. Let's see what updates went live during December, and then go on with planning the new year!Adding Bluesky channel
Hello, Is Bluesky (AT protocol) soon added on Social ? Bluesky is being developped and is now open to anyone (no more invitation) Thank youSocial Media Simplified with Zoho Social: Make the best out of the publishing calendar
Are you a marketer who likes visualizing your plan of action before you start social media posting? Are you part of a team that works on social media on a rotational basis, so the most important task is to collaborate to avoid overlap and confusion? OrPersonal Facebook page posting instead of Business Page
I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?The Social Wall: November 2024
Hey everyone, As we move into December, we're excited to share all the updates that went live in Social during November. View, monitor, and respond to your WhatsApp and Telegram messages from Inbox Take your communication a step further by integratingIntroducing advanced statistics for TikTok and other Social enhancements
Dear customer, We've introduced some exciting and much-awaited updates on Zoho Social. You can now interact with your TikTok videos and do much more. These enhancements will help you publish your Tiktok content smoothly, understand your audience betterInstagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per TattoocynI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessVideo MP4
I"m trying to add a video MP4 to post on social but I am having some problems.Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsZoho Social - ugly and half baked
Well done Zoho. You have yet again managed to take a potentially great product and make it worse. Zoho Social sucks. Well sorta. No, ok, it does. The UI is horrendous. It's 2024 and the UI looks like it's 2015. Zoho products have always been really poorlyUmm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Next Page
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The Social Wall: January 2026
Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in SocialThe Social Playbook - January edition: Getting started with content creation
Social media isn’t just about posting some random content. It’s about why certain content works, how brands stand out, and what makes people pause mid-scroll. The Social Playbook is a monthly community series where we break all of that down. Through realHighlights of 2025: Milestones and moments
Hey everyone! As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.The Social Wall: December 2025
Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everydayThe Social Wall: November 2025
We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile app
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Problem Adding Facebook Account
Hi, I'm new here, I'm having trouble setting up my Facebook account as a social channel. I think the issue is down to how my Facebook is set up, which is pretty confusing. I have a personal Facebook account (let’s called it A) which is my main FacebookThe Social Wall: January 2026
Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in SocialFounders using Zoho — are you leveraging Zoho Campaigns + Zoho Social for thought leadership… or just sending emails?
I’ve noticed something interesting in the Zoho ecosystem. Many founders use Zoho Campaigns and Zoho Social for basic marketing—newsletters, scheduled posts, and announcements. But very few are using these tools strategically to: • Position themselvesThe Social Playbook - January edition: Getting started with content creation
Social media isn’t just about posting some random content. It’s about why certain content works, how brands stand out, and what makes people pause mid-scroll. The Social Playbook is a monthly community series where we break all of that down. Through real
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The Social Wall: January 2026
Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in SocialThe Social Playbook - January edition: Getting started with content creation
Social media isn’t just about posting some random content. It’s about why certain content works, how brands stand out, and what makes people pause mid-scroll. The Social Playbook is a monthly community series where we break all of that down. Through realHighlights of 2025: Milestones and moments
Hey everyone! As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.The Social Wall: December 2025
Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everydayThe Social Wall: November 2025
We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile app