Port number - The port number of your company's SMTP server. The Email relay supports the following port numbers: 25, 465, 587.
Secure connection - Whether you choose SSL or TLS certificate, it is advisable to authenticate the certificate (authenticating the certificates is not a mandatory step). To do so, you will need to mention the host's name and password on the certificate.
You can select the type of emails that should be sent via the relay server. Only the emails that originate from CRM such as, workflow emails, mass emails or individual emails can be sent through a relay server. You can use different relay servers for each type of email, for example you can use the server one to send all the mass emails and server two to send all the workflow related emails.
Go to Setup > Channels > Email > Email Relay.
In the Email Relay Settings page, click + New Server.
In New Server Details page, enter the Server Name .
Choose a Port number from the drop-down list.
Specify the Maximum Limit .
Click Yes or No in Authentication Required.
If you choose Yes , enter the host's Username and Password for authentication.
In Advanced Details , do the following:
- Domain in this server: Select a Domain from the drop-down list.
All the domains that you have added for Email authentication will be listed here. You can also add a new Domain.
- Type of email: Select the types of email from the drop-down list.
- DKIM Authentication: Check Enable, to allow Zoho to sign DKIM for the emails routed via the relay server.
- Click Copy to Clipboard and paste the public key in your DNS setting.
Click Configure .
Under server information in the Email Relay Settings page, you will be able to view all the configured servers. In case you are not using a server temporarily, you can toggle it off. You can also delete a server if you want to discontinue sending emails from it.
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