To create a custom event form analytics:
2. Add a descriptive name for your form analytics in the Name field, then enter the URL of the web page that contains the form you want to track and click Fetch Forms to load all the forms available on the specified web page.
3. Choose one of the forms listed, or manually add your form details by entering the form ID or form name.
5. Enter a suitable name for the event to track your 'contact us' form submissions, for example, Submit_success, then click + Create "Submit_success" event (as per our example).
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Whenever your visitor fills out the contact form on you web page and clicks the 'Submit' button, Zoho PageSense will trigger the corresponding custom JS snippet to track the form submissions on your page.
7. Click Activate to launch the form analytics on your web page.
Zoho PageSense will now begin to track visitors' interaction metrics on different form fields, such as hesitation time, abandonment rate, and submission time, under the REPORTS tab of your experiment. However, if you wish to make changes to your form, click the Pause button at the top-right corner, then click Relaunch to run the experiment again.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
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