To create a custom event form analytics:
2. Add a descriptive name for your form analytics in the Name field, then enter the URL of the web page that contains the form you want to track and click Fetch Forms to load all the forms available on the specified web page.
For example, let's say you want to track visitors' interaction on the 'Contact us' page of your website which does not contain a destination page URL with a thank you or confirmation message when the users submit the form. So, we'll name this form analysis 'Contact us form'.
3. Choose one of the forms listed, or manually add your form details by entering the form ID or form name.
5. Enter a suitable name for the event to track your 'contact us' form submissions, for example, Submit_success, then click + Create "Submit_success" event (as per our example).
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Whenever your visitor fills out the contact form on you web page and clicks the 'Submit' button, Zoho PageSense will trigger the corresponding custom JS snippet to track the form submissions on your page.
7. Click Activate to launch the form analytics on your web page.
Zoho PageSense will now begin to track visitors' interaction metrics on different form fields, such as hesitation time, abandonment rate, and submission time, under the REPORTS tab of your experiment. However, if you wish to make changes to your form, click the Pause button at the top-right corner, then click Relaunch to run the experiment again.
Ensure that the Zoho PageSense code snippet is installed in all the URLs of your form analytics.Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
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