Overview 

What is a Space?

A Space in Zoho Backstage is a central hub for all event-related customization and branding. It acts as a container for your event settings, allowing you to personalize key elements like the event’s name, logo, team members, payments, and more. Each Space is associated with a unique Space Key, which is used to distinguish one event from another.

1. Space Name: The Space Name is the title that represents your event. This is visible on your event page and in communications. You can customize this field to reflect the name of your event or brand.
   
2. Space Key: The Space Key is a unique identifier used by Zoho Backstage. It ensures that your event is easily distinguishable from others. The key is automatically generated when you create a Space, but you can modify it as needed.
3. Payments: Spaces offer the flexibility to set up Payment Gateways (PGs) at the individual Space level. This enables you to tailor payment options to suit the specific needs of your event or audience.
Space Logo: The Space Logo is the visual representation of your brand or event. This logo will appear across various sections of your event, such as the homepage, email templates, and other event communications. Upload unique logos for your spaces to make your event more visually identifiable.
4. Space Favicon: A Favicon is a small icon that appears on the browser tab when users visit your event page. This is typically a small version of your logo or another identifying graphic. Upload unique favicons for your spaces to make your event page easily recognizable.
   
5. Terms and Policies: In this section, you can configure your event’s Terms and Policies for a particular space. This allows you to communicate important guidelines and legal information to your attendees. Add your terms of service, privacy policy, and other related content to keep your attendees informed.
   
6. Custom Domain: With a Custom Domain, you can link your event to a personalized web address (e.g., www.myevent.com) instead of the default Zoho Backstage URL. This feature adds a professional touch to your event's branding and makes it easier for attendees to find your event online.
   
7. Team: The Team section is where you can manage the people involved in organizing your event. Add event administrators, organizers, and other roles as team members and assign specific permissions based on their responsibilities. This ensures that everyone involved has the right level of access to the event details.
   
8. Custom Scripts:
   Zoho Backstage allows you to insert Custom Scripts into your Space. These scripts can be used for advanced customizations, such as tracking analytics, adding extra functionalities, or integrating with other third-party tools. You can add JavaScript, HTML, or CSS here to personalize the event experience further.

Important Notes on Creating Spaces   

1. To create additional Spaces, Space Add-ons must be purchased by contacting support@zohobackstage.com.
   
2. Your portal comes with a default Space Lite, which does not require any add-on purchase. 
   
3. The $99 Space Pro add-on unlocks advanced features and enables the creation of additional Spaces beyond the default Space Lite. 
   

Creating your Space

1. Open Zoho Backstage.
   
2. Go to Portal Settings > Spaces from the Portal page.
   
3. Click the Create Space button.
   
4. Enter the required details like Space Name and Space Key.
   
   
   
5. Save your Space.

Customizing Your Space

1. Go to Space Settings > Space Info from the Portal home page.
2. Scroll down to the relevant section to update it.
   
3. Upload your Logo and Favicon to match your branding.
   
4. Set your Space-Level Primary Contact.
   
   
   
   
5. Add your Terms and Policies content.
   
   
   

Assigning Team Members    

1. Go to Space Settings > Team from the Portal home page.
   
2. In the Team section, click Add Member to invite new users to your Space.
   
   
   
   
3. Assign roles like Space Admin or Space Organizer to manage permissions.
   
4. Alternatively, you can go to Roles and Privileges tab and create a Custom Role.
   
   

Space Payments  

1. Go to Space Settings > Payments from the Portal home page.
   
2. Click Add Payment Gateway.  
3. Select a payment gateway and click Done.
4. Enter the required credentials. (You may be redirected to another page depending on the chosen payment gateway.)
5. Click Done again.

A Space Pro plan is required to set up Space Payments.

Best Practices for Customizing Your Space  

1. Brand Consistency: Ensure that your logo, color scheme, and custom scripts are consistent with your overall brand identity. 
   
2. Testing Custom Scripts: Always test custom scripts in a staging environment before deploying them to your live Space to avoid potential issues.
   
3. Clear Terms and Policies: Make your Terms and Policies easy to read and accessible to all users to ensure transparency.
   
4. Team Coordination: Regularly review team member roles and permissions to ensure the right people have the appropriate access to manage your event.