Zoho People offers a platform for continuous learning for employees through the Learning Management System - LMS feature. An employee can enroll in blended learning and self-paced of courses that will help them upgrade their skill sets and further their careers in the organization.
Self-paced learning courses allow the employee to learn at their own pace and move forward from one subject to the next based on how much they have understood.
Blended learning courses can have a combination of instructor-led training and self-learning components. These courses commonly conclude with an assessment where the learner is evaluated on what they learned in the course
E-materials are the online manuals that an employee can add and share with other employees in the organization. E-materials can be files, links, videos, or documents and can be accessed at any time.
Viewing Courses
To browse the existing courses that are available in the organization
:
1.
Navigate to
LMS
>
COURSES
>
Course Catalog
.
2.
Click on a course to view more information about it.
An employee can filter their search based on recently added courses, categories, trainers, or date range. To filter, click the drop-downs at the top.
Alternatively, they can use the search option by clicking the search icon in the top-
right corner.
Enrolling in Courses
Once an employee has browsed the course catalog, they can enroll in the courses they are interested in.
Enrolling in self-paced courses
Self-paced courses give you the flexibility to enroll at any point of time.
To enroll in a self-paced course:
1. Go to
LMS > COURSES > Course Catalog.
2. Go to the self-paced course you want to enroll in.
3. Click
Join Now.
Enrolling in Blended Learning Courses
An employee can enroll in a blended learning course to learn new concepts and upgrade their skill sets with the help of a trainer.
To enroll in a blended learning course:
1. Go to
LMS > COURSES > Course Catalog.
2.
Go to the blended learning course you want to enroll in.
3. Click
View Batches.
4. If there is a batch with available seats, a pop-up will open.
5. Click
Join Now.
Some organizations may not give employees permission to self-enroll in courses. In these cases, click
Request
in the same pop-up.
Once the employee's request is approved, they will be able to join the course.
My Courses
All the courses the employee has enrolled in will be listed under
My Courses
.
There are many related actions you can perform from this page:
- Quickly access enrolled courses and view the completion status
- Click on the course to view detailed information and perform related actions.
- Refine your course view by type.
- Unenroll from a course.
- Add materials.
Unenrolling from Courses
An employee may need to unenroll from a course due to an emergency or other unavoidable reasons. Follow these simple steps to unenroll:
1. Go to
LMS > COURSES > My Courses.
2. Go to the course you want to unenroll from.
3.
Click the ellipsis icon in the top-right corner.
4. Click
Unenroll.
Pre course activities
Tests may be added before beginning a course to evaluate the employee's current proficiency level of the skills related to the course. After clicking the course a learner has joined, this screen will be visible:
Click
Take Test to complete the test given. If permissions are enabled, the results of the test can be viewed by the learner.
Post course activities
A test can also be given to understand the proficiency level of the learner after the completion of a course.
Once a learner has completed a course, they will be able to view this screen in the Course Overview:
Click
Take Test to complete the test. If permissions are enabled, the results can be viewed by the learner in the
Grade tab.
Adding E-Materials
An employee can add any internal documents, manuals, or related files as e-materials to share with their teammates. To add and share
e-materials:
1. Go to
LMS > COURSES > My Courses.
2. Click
Add Course.
3. Select
E-Material and click
Create.
4. Add the required files, modules, and related documents.
5. Click the ellipsis icon in the top-right corner and click
Share.
Course Calendar
An employee may have enrolled in multiple courses and find it difficult to keep track of the dates. To avoid missing any courses, the calendar in LMS gives them a quick view of the dates they have leave scheduled and the dates they are enrolled in courses, allowing them to plan their work accordingly.
To view the calendar, navigate to
LMS
>
ASSOCIATED CONTENT
>
Calendar
.
Notes
While attending a course, taking notes is often essential to grasping key concepts. An employee can use the
Notes
space to jot down quick points. To add a new note:
1. Go to
LMS > COURSES > My Course.
2. Click on the course you are taking.
3. Go to the
Notes tab.
4. Add your note.
To access all your notes, go to
LMS
>
ASSOCIATED CONTENT
>
Notes
.
Discussions
During a course, discussions can help clarify
questions and help the employee to grasp the content faster. An employee can also start discussions to gain insights from other members in the course. To start a discussion:
1. Go to
LMS > COURSE > My Courses.
2. Click on the course you want to start a discussion for.
3. Go to the
Discussion tab.
4. Click
Start a discussion.
To view all your discussions, go to
LMS
>
ASSOCIATED CONTENT
>
Discussions
.
An employee can start a discussion if the permission to do so is enabled by the admin.
Feedback
An employee can give feedback about the course and the trainer which can go a long way towards improving the course concepts and related aspects. Depending on the permissions configured, feedback can be given at any point of time or at the end of a course.
To give feedback,
1. Go to
LMS > COURSES > My Course.
2. Click on the course you want to give feedback for.
3. Go to the
Feedback
tab.
4. Click
Write Feedback.
Feedback can only be given by the employee if the permissions to do so are enabled by the admin.
Course Progression and Completion
As a course progresses, an employee will participate in sessions and work on assignments as part of their learning. A final assessment usually marks the final point of a course where the
employee receives a score and a grade. A
n
overview of all the activities is available under each course.
Once the course is complete, the trainer may share the grade received by the employee.
If they do
, the grade will be shown under the course.
The learner can also view their grades, if permissions are enabled under the
Grade tab.