The zip file you upload should contain all the files in CSV format and a folder named Attachments. This folder contains the source files used as attachments in Salesforce records. One of the CSV files will list the record of attachment mappings. This will be used to retain the records' association with the attachment files.
Data from any custom modules that you created in Salesforce will be stored in files with a "_c" suffix on the file name. (e.g., registrations_c.csv).
All your data should be in the format described above. When you save the data backup to your local drive, it is a good idea to extract the files to check that the format matches and compress them again for import. This may sometimes create additional folders. If there are any additional folders in the zip file, uploading your file may fail. The data backup from Salesforce will have additional folders named Attachments, Documents and Content Version. These folders will not cause the migration to fail.
You can migrate the following supported modules to Zoho CRM from Salesforce account:
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To migrate data
If you are not satisfied with the import or field mapping results, you can delete the imported records and re-import.
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