Synchronizing the G Suite Calendar - Online Help - Zoho CRM

Synchronizing the G Suite Calendar

Synchronizing calendar entries of Google Calendar and that of the Zoho CRM Calendar is now made easy with the Google Calendar Synchronization feature. You can update the calendar entries in either Google Calendar or Zoho CRM and have them updated in both. Please note that if you delete the sync configurations and again synchronize the calendar events, then duplicate records will be created. You can also automatically block time in Zoho CRM calendar based on your meetings in google calendar.

Availability
Permission Required
Users with the Sync with Google Calendar permission can access this feature.




Note
  • You should also have the profile permissions for Sync with Google Calendar and the Activities tab, i.e. ViewCreateEdit and Delete permissions.
  • Users with View profile permission for Sync with Google Calendar and the Activities tab can enable one-way sync of events from CRM to Google Calendar. 

To configure synchronization settings

  1. In G Suite, click on  (the Apps icon).
  2. Click More > Zoho CRM.
    You will be redirected to Zoho CRM
  3. Go to the Calendar tab and click Enable.

  4. In the Calendar Synchronization pop-up, do the following:

    1. Select the Sync Calendar from the drop-down list.
    2. Choose one of the Sync Options:
      1. Two-Way Sync
      2. One-Way: Zoho CRM Calendar to Google Calendar
      3. One-Way: Google Calendar to Zoho CRM Calendar
  5. Toggle the option to automatically block time in Zoho CRM calendar based on meetings in Google calendar.

    Select upto 5 calendars from the multi-select picklist. Bookings in these calendars will be checked to block time slots in your Zoho CRM calendar.

  6. Click Save.
Note
  • For both 1-way or 2-way synchronization for the first time, 5000 calendar entries for the past 3 months, from Google Calendar are synchronized with Zoho CRM. For the consecutive syncs, maximum 500 entries will be synchronized.
  • When you add an event in Zoho CRM, it will be synchronized instantly but events from Google Calendar will be synchronized every few minutes.
  • If you delete the sync configurations and again synchronize the calendar events, then duplicate records will be created. In case of two-way sync, duplicates will be created in both Zoho CRM and Google Calendar.
  • Events added from Google Calendar will be added under the All Events list view in Zoho CRM.
  • Only the Calendars for which you have the Read and Write permission will be listed in the Google Calendar drop-down list.
  • In case of two pop-up reminders for the event coming from Google Calendar, only the first pop-up reminder will be added in CRM.
  • Events with no title in Google Calendar will be added with the Subject as " Not Provided " in CRM.
  • We do not support the synchronization of recurring events.
  • In case you have a slot blocked in your google calendar and the unavailability sync is turned on for the specific calendar, it will be shown unavailable in Zoho CRM calendar.
  • When you delete an unavailable slot in Zoho CRM calendar after it got synced from Google calendar, it will just be removed from CRM and the original event in google will not be affected.

The data will be transferred based on the field mapping mentioned below:
Zoho CRM Fields
Google Calendar Fields
Subject
Title
Start date time/end date time
same as Zoho CRM
Remind At
Reminders
Venue
Where
Description
Description
Add Invitees
Add guests



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Synchronizing the G Suite Contacts

                                                                                                                Keeping up-to-date contacts in both Zoho CRM and Google Contacts is now made easy with the Contacts Synchronization feature. It helps you to configure one-way or two-way sync schedules that will automatically sync contact details. Also, you can ...
                                                                                                              • Zoho CRM for G Suite

                                                                                                                Zoho CRM for G Suite makes it easier to collaborate, communicate, and share information from a single platform. By synchronizing Google Mail account with Zoho CRM you will be able to perform the following actions from your CRM account:  Attach ...
                                                                                                              • Importing Contacts from G Suite

                                                                                                                The Import Contacts feature helps you import contacts from G Suite to Zoho CRM. It gives you the advantage of accessing your Google contacts from Zoho CRM, without having to sign in to your Google account, every time you want to import. The imported ...
                                                                                                              • Adding G Suite Users to Zoho CRM

                                                                                                                After creating a Zoho CRM account, users with the Super Administrator's privilege can add users from G Suite to Zoho CRM. By default, the system will assign the Manager role and Standard User profile to all the users. We recommend that you review and ...
                                                                                                              • Using Zoho Finance Suite Integration

                                                                                                                Some content may only be available to specific users. Viewing the finance suite integration modules Once you have integrated the Zoho Finance Suite into Zoho CRM, you will be able to do the following actions for each of the Zoho Finance applications. ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources