Configure Portal Settings - One time set up

Follow the steps below to set up your Default Domain:

1. Go to Setup > Portal Setup > Temp Login.
   

2. Verify your company name, primary email, and website address. Based on your website address, Zoho Workerly will automatically populate a default portal URL.
   

3. Click Update. 
   
   

4. Your Default Domain URL is now created and ready to use.
   

Subdomain Mapping

1. Enter your custom name and click Proceed.
   
   

2. Ensure that you map your subdomain and ZW code in your DNS hosting provider.
   
   

3. The next step is to set up CNAME in your Domain Name Provider’s Admin Portal. CNAME is usually known as the canonical name for your domain. It is the alias name that is used to set up a subdomain name for your organization. To set up  a CNAME:
   

   • Log in to your domain name registration provider’s website.
     

   • Navigate to your settings and select DNS (Domain Name System) settings.
     

   • Create a CNAME entry by entering the subdomain name and the CNAME.
     

   • Map the CNAME entry to workerly.cs.zohohost.com.
     

   • Based on your domain name registration provider, 
     
     * The subdomain name might be called: Host/Alias.
     * The CNAME might be called: Value, Points To or Destination.

     For example, if you wish to use jobs.zylker.com,
     

     Subdomain Name	CNAME
     jobs	workerly.cs.zohohost.com
     zw*****	workerly.cs.zohocost.com

4. Once you have configured the CNAME entry, you can test it via ns lookup command in the terminal to verify it before submitting the custom domain request. The Domain Name changes may take up to 48 hours to reflect based on your Time To Live (TTL) settings. The TTL settings determines how long it takes for your computer to update its DNS related settings.
   

5. You can also contact your domain administrator or domain admin support if you face any difficulties while configuring your CNAME entry.
   

Installing an SSL Certificate

After submitting your custom domain request, if you encounter an SSL (Secure Sockets Layer) error, do not worry. Zoho Workerly will install a Multi-Domain SSL Certificate in the back end to secure your domain name and prevent further errors. This process usually takes up to 3-5 business days.

You’ll be notified via email when your subdomain is active after which you will be able to access your Zoho Workerly with your subdomain name.

Note:

SSL certificates helps you to create a secure connection between a web server and a user’s web browser.
SSL certificates from third-party vendors cannot be installed in Zoho Workerly.

Domain Provider Specific Instructions