Why are some of my old emails archived without me archiving them?
On creating an email account, the default archive policy, which archives emails older than 3 months, is applied to the account. Such emails are archived and are stored in the same folder. The default archive policy is set so that your mailbox is managed efficiently. You can customize the archive policy as per your requirements, from the Settings page. Learn more.
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Related Articles
How do I exclude emails in specific folders from being archived?
You can use the Do not archive policy to exclude certain folders from your archival policy. This makes sure that emails from these folders are not archived even if they fall within the conditions defined by your archival policy. Learn more.What is the default retention policy?
The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...Can I create a custom retention policy?
In case there are any special or custom requirements that need certain emails to be retained for a specific period other than the set default retention period, then the administrators can define custom retention policies.Does archiving emails clear up my inbox space?
No. Archiving emails merely removes your emails from the email listing but saves it in the same folder. Archived emails still occupy the same space that they took up earlier. To clear space, you must delete emails instead of archiving them. Learn ...How do I delete/archive all the emails that I've received from a specific sender?
If you want to delete/archive emails from a specific sender, you can make use of the Scrub option. Select an email from the sender whose emails you want to manage, go to the More Actions menu, choose Scrub, and click Delete/Archive, based on your ...
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