Users- Account Activity | Admin Guide - Zoho One

Account activity

Account Activity lets you check employees' login history and manage their active sessions. You can clear older sessions to strengthen a user account's security.

A web session refers to an authenticated instance of your Zoho One account. Put simply, a web session is created every time you sign in to your account from a browser, and is ended when you sign out. Signing in from your laptop is considered a web session. Signing in from a different browser in the same laptop is considered a separate web session, and signing in from a mobile browser is also considered a different web session. However, signing in from a native mobile app is not considered a web session.

Clear an active session

People generally sign in to their account, finish their tasks, and just close their browsers without signing out. This isn't a problem as long as the person is using a personal or work computer. However, it becomes a problem if your employees travel a great deal, and sign in from public computers. Leaving active sessions open in public computers is a huge security issue. If you see an employee who has multiple active sessions, clearing the older ones can help you keep your organization safe.
  1. Sign in to Zoho One , then click Directory in the left menu.
  2. Click Users, then click on a user. You can find a specific user through the search bar.
  3. Click Account Activity.
  4. Hover over the required session and click Clear. Alternatively, you can click Clear all other sessions to sign the user out of all their active sessions.
Note:  It may take up to an hour to sign the user out of their sessions.


Login history

Login history displays the details of all the current and past sessions of an employee, such as:
  1. Service Name: The app they were signing in to
  2. IP Address: The IP address they were signing in from
  3. Login Time: The time they signed in
  4. Duration: The amount of time they stayed signed in
  5. User Agent: The device or browser used for signing in


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Configure session management

                                                                                                                A web session refers to an authenticated instance of your Zoho One account. Put simply, a web session is created every time you sign in to your account from a browser or device, and is closed when you sign out. Signing in from your laptop is ...
                                                                                                              • Active Directory

                                                                                                                The Zoho One Sync Tool allows you to sync your employees' identities from your existing LDAP server to Zoho One. This enables you to maintain those identities in a single place, without having to add, edit, or disable employee accounts manually. ...
                                                                                                              • Clear/Reset passcode

                                                                                                                You can find which devices are applicable for these actions in the Device-security actions page. Clear passcode You can clear the passcode and the biometric authentication on a device using this action. If a passcode policy has been applied to the ...
                                                                                                              • Sync from Active Directory/LDAP server

                                                                                                                Note: Before you install the Zoho One sync tool, ensure that you meet the system requirements. Sign in to Zoho One , then click Directory in the left menu. Go to Directory Stores. Under Active Directory, click Add. Click Download. Install the ...
                                                                                                              • User classification

                                                                                                                User types A user type defines the extent to which a user has consented to become a member of a particular organization and collaborate with it. The three user types include Pending users, Confirmed users, and External users. Pending users A user ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources