Sync Tool - Sync from AD | Admin Guide - Zoho One

Sync from Active Directory/LDAP server

Notes
Note: Before you install the Zoho One sync tool, ensure that you meet the system requirements.
  1. Sign in to Zoho One , then click Directory in the left menu.
  2. Go to Directory Stores.
  3. Under Active Directory, click Add.



  4. Click Download.



  5. Install the downloaded file in the Domain Controller (DC), or a system connected to the DC.
  6. Open the tool, go to Zoho Sign-in. Copy the Login URL and Verification code displayed there.
  7. Open a browser, visit the site of the copied Login URL by pasting it in the search bar. You'll be prompted to enter the Verification code. Paste the code copied in the Sign-in page. You'll be signed in to the Sync Tool shortly. 
  8. Go to LDAP Configuration, then sign in with the credentials of an LDAP user who has Read and Replicating Directory Changes permissions. Sign in to all the required domains.

  9. Choose the required OUs and objects to sync with Zoho.
  10. Note: You can check the users and groups that are eligible for sync by clicking View Count in Select OUs.
  11. To further filter the objects to sync, go to Exclusion Rules, then click Add Rule. Select the type of objects to filter out, select the field name and exclusion criteria, then enter the values. Click Add.
  12. Go to Attributes, then map the LDAP fields with the Admin Panel's fields. The list of attributes available to choose from are:
    1. Email ID
    2. Secondary Email
    3. SAM Account Name
    4. First Name
    5. Last Name
    6. Display Name
    7. Employee ID
    8. Job Title
    9. Department
    10. Work Location
    11. Date of Joining
    12. Reporting To
    13. Mobile
    14. Phone
    15. Website
    16. Fax
    17. Post Office Box
    18. Street Address
    19. City
    20. State
    21. Country
    22. Postal Code
  13. If you have users without a domain-based custom email address, consider using the Replace Domain option under the Email Address attribute. Learn more about replacing the domain.


  14. Go to Sync Settings, then set the following:
    1. Default Password: This one-time password will be used for all newly-created Zoho user accounts. Users will be prompted to set a new password during their first sign-in.
    2. User Settings: This setting dictates how the Sync Tool will handle user accounts deleted in the AD server.
    3. Create LDAP Group: This setting creates a Zoho One collaboration group named after your Portal Name, for all users synced from AD through this tool.
    4. Create Groups for OUs: This setting creates a Zoho One collaboration group named after the OU, for each OU that is being synced.
  15. Go to Directory Sync, and review the list of all users and groups that are yet to be created, updated, or disabled. Click Sync.
  16. Note: You can see the status of all the users/groups after the sync.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Zoho One Sync Tool - Overview

                                                                                                                Zoho One Sync Tool performs a one-way synchronization from your existing LDAP server to the Zoho One Admin Panel. This enables you to maintain all your user identities in a single place, without having to add, edit, or disable user accounts manually ...
                                                                                                              • Zoho One Sync Tool - Troubleshooting

                                                                                                                This document contains error messages you may encounter when you're setting up and using the Zoho One Sync Tool, and the methods to resolve those errors. Some of the solutions will require you to check the Sync Tool's logs, which can usually be found ...
                                                                                                              • Zoho One Sync Tool - System requirements

                                                                                                                Zoho One Sync Tool READ and REPLICATING DIRECTORY CHANGES permissions for the domains that need to be synced .NET Framework - 4.6 or later Browser - Internet Explorer 9 or later Operating System - Windows 7 or later
                                                                                                              • Active Directory

                                                                                                                The Zoho One Sync Tool allows you to sync your employees' identities from your existing LDAP server to Zoho One. This enables you to maintain those identities in a single place, without having to add, edit, or disable employee accounts manually. ...
                                                                                                              • Cannot sign in to AD Sync Tool

                                                                                                                Description You may face this error when: you're trying to sign in to Zoho One/Directory's AD Sync Tool. you're trying to reassign the ownership of the AD Sync Tool to a different Zoho One/Directory admin. Reason The AD Sync Tool requires Internet ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources