Queues
Can I set up publishing queues for all my social channels?
Yes, when you set up your CustomQ , it automatically applies to all connected social channels that are part of your Brand. You can set a maximum of 25 slots each day. Queues slots are not network specific.
What is the CustomQ and how does it work?
CustomQ is a form of scheduling that helps your Brand maintain a consistent posting schedule and avoid overlaps. Your Brand's CustomQ can consist of unique publishing slots for every day of the week. To get started with CustomQ, a Brand or Portal ...
How can I set up CustomQ slots?
On Zoho Social, Brand Admins and Portal Admins will be able to set up Custom Q slots. To do this: Click on Brand Settings under Settings, and then click Publishing. You will see the CustomQ Settings on screen. Here you will see a list of days of the ...
What are Queues on Zoho Social?
Queues are designated time-slots for your content pipelines. On Zoho Social, you can use 2 kinds of queues: SmartQ - Auto-generated time slots: These are intelligent time-slots generated by Zoho Social for each of your connected social channels. ...
What is the difference between scheduling posts and adding them to publishing Queues?
Both the scheduler and queues feature, essentially help with the same thing - advance-scheduling posts to be automatically published at a later date and time. A. Scheduling posts using the Scheduler feature on Zoho Social, lets team members decide ...
How do I schedule a post using CustomQ?
To schedule a post using CustomQ: Click on New Post button on your Zoho Social home screen On the left side of your publishing window, you'll see the Queues tab (not able to see it?) Under CustomQ, the next available time-slot will be displayed if ...
Who can set-up CustomQ publishing slots?
CustomQ slots can be set-up for multiple Brands that are managed under a Portal. While it can be used by any team member with publishing permissions, it cannot be set-up by them. CustomQ slots can be set-up and managed only by the Portal Admin or the ...
Can I customize/make changes to a CustomQ schedule?
If you are a Portal Admin or Brand Admin, you can customize your CustomQ time-slots for a Brand by adding new queue slots or deleting existing queue slots. You can do this by accessing the Publishing tab underneath Brand Settings within the Settings. ...
Can I schedule a post using the Scheduler and CustomQ for the same time-slot?
The CustomQ feature is designed to help you avoid overlaps. Whenever post authors select the CustomQ option, their post will automatically be scheduled for the next available time slot. As long as your team uses CustomQ to schedule content, two or ...
What happens when I delete a CustomQ time-slot?
If you delete a CustomQ slot, that time slot will no longer appear within the CustomQ option for post authors to schedule a post to it. However, any posts that were already scheduled for this time slot prior to deleting it would go out as per their ...
Why is the CustomQ feature not showing up on my publishing window?
On Zoho Social, CustomQ is only available in the Professional Plan and Agency Plans. Currently, it's not available in the Standard Plan or Free Plan. If you have Admin access to a Brand, you can set-up CustomQ using these following steps: 1. Click ...
What happens when I select more than 1 social channel for SmartQ publishing?
SmartQ publishing helps curate the best time for publishing content on a specific social channel. The next best time generated for your Twitter Profile for instance, may not be the same as for Facebook Page. However if you decide to schedule a post ...
Can I get SmartQ suggestions for all of my social channels?
Currently, SmartQ suggests the best time to post for the following social channels if you've linked them to your Brand on Zoho Social Facebook Page Instagram Profile Twitter Profile Whenever you select the SmartQ tab, you'll see suggestions that ...
How does SmartQ work?
SmartQ suggests best times for you to schedule your content, based on how your audience has engaged with you across different social networks. When you open the New Post window to create a new post, you will see scheduling options on the right. To ...

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