Hello,

We recently integrated the payment solution with auth.net with our Books module. This is great as customers can now pay for the invoice through Zoho, and there's an automatic journal entry that gets posted: DT bank account CT customer receivables.

However, I thought this would avoid us having to classify the bank transaction in the bank feed.... but it appears that the transaction from the bank feed is still showing up as unclassified which I find odd. Is this normal? Do we need to classify it? And how do we avoid doublebooking since the correct journal entry was already posted DT bank account CT customer receivables. Classifying the transaction will create a second entry, how do we avoid that?

Thanks,