1) I issued invoice to client RM1000. Client was mistaken bank in RM1200. Client don't want us to refund to him. So that is means that extra RM200 should be pumped into client's credit.

2) In such, I cannot go to invoice page and click "record payment" as you only allowed me key in maximum RM1000 (not RM1200). 

3) The only way I can do is go to "CREDIT NOTE" under "money in" tab and issued credit note to my client RM1200. Then apply RM1000 for that invoice.

THE QUESTIONS......................

a) why can't we key-in extra money in "payment received" under invoice? As it's an extra money, can't you just automatically considered it as "unused credit" after the payment recorded?  This way will be greater than credit note.

b) As everyday we will print out the "payment received" reports, but that payment for that RM1000 is missing in "payment received" reports!!! That RM1000 has becomes "credit note" already. I want it to be still appears in "payment received" reports so how????

c) credit note means refund or return demage things by giving discount. In such, overpay should not considered as credit note. I asked a professional accountant, she claimed it should under debit note not credit note. Am i?

(*most important is question b cause we really awaiting a complete "payment received" reports. Please reply thanks).