Building extensions #3: Fundamental features of a Zoho Books extension

Building extensions #3: Fundamental features of a Zoho Books extension

In our earlier posts, we covered how to create, test, and publish an extension for Zoho Finance suite applications. Moving forward, we'll look specifically at instances relating to one of the products from the Zoho Finance suite: Zoho Books.
In this post, we'll explore the key features listed below that are available in the Zoho Books extension developer portal.
  1. Automation and customization
  2. Seamless integration
  3. Widgets
  4. Event-based data transfer and notifications
  5. Extension configuration

Automation and customization

These are defined sets of rules that automatically execute operations and customize standards for tailoring modules and fields.

Achieving it in Zoho Books

The Zoho Books extension developer portal provides a variety of automation features, including workflows (rules, actions, and triggers), custom actions, and schedules. There are also customization features, like creating custom modules and fields, adding buttons, and including related lists for both standard and custom modules.

Example use case

Automate emails to customers in various organizations based on their accounts receivable (A/R), so that different emails are sent indicating different actions that will be taken against them based on the total value of credit payments they owe.

By using an extension, you can easily add a new custom field for accounts receivable and specify workflow rules to send an email based on the value.


Widgets

A widget is a user interface that displays data to the end-user in order to facilitate their understanding or collects input data from them in order to perform additional operations.

Achieving it in Zoho Books

The developer portal's widget feature helps create a user interface or run a client-side script. You can easily design and develop user interfaces with any web development framework; these widgets could gather user input, if required, and, based on those inputs, perform logical operations.

Example use case

Issue a mortgage lien release (certificate of release) to a borrower who has paid off their mortgage completely. This certificate indicates that the lien on the borrower's property has been released and they have regained title ownership. In this situation, a customized widget can be developed to collect personalized inputs, such as the issuing bank's (lender's) information and a customized message to be sent to the borrower, before sending the certificate out.


Seamless integration

A seamless integration or tightly coupled integration to establishes a connection between applications for data transfer and synchronization.

Achieving it in Zoho Books

The Connections feature in the Zoho Books extension developer portal can be used to achieve seamless integrations.

You can establish connections between Zoho Books and other apps by:
➤ Using the default, ready-to-use connections offered in the Zoho Books extension developer portal
➤ Creating customized connections for the applications you want to integrate with Zoho Books
Example use case

You can sync data between Zoho Books and Shopify, running your business more efficiently by completing activities from a single app and reducing manual data entry.

This data sync can be achieved by establishing a connection between these apps using the Connections feature. This enables seamless collaboration between sales and finance operations; sales contacts can be added as Zoho Books customers, and invoices issued in Zoho Books can be instantly logged and synced in Shopify.


Event-based data transfer and notifications

These are real-time notifications or actions that are triggered and executed in response to the occurrence of a real-time event.

Achieving it in Zoho Books

Webhooks and signals on the developer portal facilitate real-time data updates and notifications in Zoho Books.
The webhooks feature enhances the connection between two applications. It allows you to capture the occurrence of an event and collect and post the real-time data as an update to another application.

The Zoho Books extension developer portal provides support for both incoming and outgoing webhooks, allowing real-time data updates to Zoho Books from another application and vice versa.

The signals feature allows you to receive real-time notifications.

Example use case

A finance meeting is planned and organized using an event management app, and future potential clients are gathered from the meeting. If the follow-up is successful and a client would like an event organized, it's scheduled for them.

In this case, webhooks capture the occurrence of the event being created, collect the event-related data, update it in Zoho Books, and generate an invoice for the event. Signals can be used to display real-time notifications when new customers are added to Zoho Books.

Learn more about webhooks and signals.

Extension configuration

Manage extension configuration by allowing users to provide their preferences or user-specific data and perform actions when extensions are installed or uninstalled.

Achieving it in Zoho Books

Global fields and installation actions help achieve extension setup and execute installation-related scripts.
  • You can either create global fields to collect input from users or design widgets (with global fields, if necessary), allowing users to provide inputs and choices to configure and use the extension.
  • Perform custom actions during the extension's installation and uninstallation.
Example use case

You can sync and manage Zoho Books projects with Trello, a project management platform, to create customized task views and visually manage tasks.

This is easy to accomplish with global fields and installation actions. Since Trello requires an API key to establish a safe connection with another app, we can add a global field for it in Zoho Books. After installing the extension, users can provide their user-specific API key to establish a secure connection between the apps. Then, an install action script can be created to transfer records.


In this post, we've covered an overview of the features available while developing a Zoho Books extension and how they might be useful. We'll explore each of these features in detail in upcoming posts. We hope you found this information helpful. Keep following us for more posts!


SEE MORE



    Nederlandse Hulpbronnen


      • Recent Topics

      • Zoho Browser??

        hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep  
      • Task/Activity indicator in SalesPipeline overview has disappeared

        I Just logged in my ZOHO CRM first 2026 checking my salespipeline overview , Every record card used to show an indication that there was an open task (Yellow if the expiry date was close, red if the expiry date was today and grey when it had expired).
      • SMS to customers from within Bigin

        Hi All, Is there anyone else crying out for Bigin SMS capability to send an SMS to customers directly from the Bigin interface? We have inbuilt telephony already with call recordings which works well. What's lacking is the ability to send and receive
      • No OR Filter for Views with a Related Modules Criteria

        We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
      • Admins cannot see each others' Scheduled Reports?!

        Very frustrating that as an admin I cannot see what my reports my fellow admins have created and scheduled.  After asking about this on the help chat, I was told the issue is trust and security.  By giving someone Admin status, it means we trust them with those responsibilities. Please change this, it is not a good process to have to bother other users to change a report or change users within a report.
      • Automatically CC an address using Zoho CRM Email Templates

        Hi all - have searched but can't see a definitive answer. We have built multiple email templates in CRM. Every time we send this we want it to CC a particular address (the same address for every email sent) so that it populates the reply back into our
      • Writer update results in BitDefender blocking it as malware

        After updating Writer to latest update, Bitdefender blocked the app and writer no longer runs.
      • Is there a way to invoke deluge function from within a widget?

        Hi! I have custom functions in deluge and I was wondering whether there is any way to call this function through a widget? Something like on click of a button inside a widget, run the deluge custom function. Would this be possible?
      • Missing Import Options

        Hello, do I miss something or is there no space import option inside of this application? In ClickUp, you can import from every common application. We don't want to go through every page and export them one by one. That wastes time. We want to centralize
      • Zoho CRM Portal Field Level Permission Issue

        Hi Support Team, I am using the Zoho CRM Portal and configuring field-level editing permissions. However, we are unable to restrict portal users from editing certain fields. We have created a portal and provided View and Edit (Shared Only) access for
      • Why am I seeing deleted records in Zoho Analytics syncing with Zoho CRM?

        I have done a data sync between Zoho CRM and Zoho Analytics, and the recycle bin is empty. Why do I see deleted leads/deals/contacts in Zoho Analytics if it doesn't exist in Zoho CRM? How can I solve this problem? Thanks
      • Zoho Tables is now live in Australia & New Zealand!

        Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
      • Custom Fonts in Zoho CRM Template Builder

        Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
      • Introducing the Zoho Projects Learning Space

        Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
      • Create PO from an invoice

        We are a hardware and software sales company which receives orders over the internet. We drop ship most of our products from a warehouse outside of our company. Our orders get sync'd into Zoho from our store via onesaas as invoices. It would be great
      • Import Function: ONLY update empty fields

        When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
      • Collaboration with customers made easy with Zoom Meeting and Zoho Desk integration

        Hello everyone! We are happy to announce that you can now integrate your Zoho Desk account with Zoom Meeting. The integration bridges the gap between digital communication and human connection, empowering teams to deliver timely support when it matters
      • CRM Canvas - Upload Attachments

        I am in the process of changing my screens to Canvas.  On one screen, I have tabs with related lists, one of which is attachments.  There doesn't appear to be a way to upload documents though.  Am I missing something really obvious?  Does anyone have
      • TrueSync regularly filling up my local disk

        Seems that WorkDrive's TrueSync randomly starts filling up my local hard drive space. None of the folders have been set as "Make Offline" but still it seems to randomly start making file offline. The settings of the app is so minimal and is of no real
      • Kaizen #194 : Trigger Client Script via Custom buttons

        Hello everyone! Welcome back to another interesting and useful Kaizen post. We know that Client Scripts can be triggered with Canvas buttons and we discussed this with a use case in Kaizen#180. Today, let us discuss how to trigger Client Script when a
      • [Webinar] A recap of Zoho Writer in 2025

        Hi Zoho Writer users, We're excited to announce Zoho Writer's webinar for January 2026: A recap of Zoho Writer in 2025. This webinar will provide a recap of the features and enhancements we added in 2025 to enhance your productivity. Choose your preferred
      • Picklist field shows "none" as default

        Hello, Is there an option to avoid showing "none" as the default value in a picklist field? I also don't want to see any option displayed. My expectation is to have a blank bar, and then when I display the drop-down list, I can choose whichever I wa
      • Stage-probability mapping feature in custom module

        Hi, I'm building a custom module for manage projects. I would like to implement the stage-probability feature that Potentials has. Is this possible?
      • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

        Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
      • Field Description is very small

        Hello, The field Description in the activity is very small. Why don't try open a new window, or a bigger popup, or increase the width of the "popup". Example:
      • StatusIQ

        Please add StatusIQ to data sources. We using site24x7 and StatusIQ together and site24x7 integration is already there. Thanks and regards, Torsten
      • In Zoho People, the Operations buttons are frequently not visible or do not appear consistently.

        In Zoho People, the Operations buttons are frequently not visible or do not appear consistently. We request you to please investigate and address this issue, as it is affecting daily HR operations and user access.
      • Marketing Tip #14: Increase cart value with product bundles

        Bundling products is a great way to increase average order value while giving customers more convenience. Think “camera + tripod + memory card” or “soap + lotion + bath salts.” Bundles make shopping easier and feel like a better deal. It’s a win-win for
      • Problem with Workdrive folders

        I'm having a problem a problem accessing files in a Zoho work drive folder when using the Zoho writer app. The problem folder appears grayed out in the Zoho work drive window in both the online and writer application. However I can open the folder in
      • Sortie de Zoho TABLE ??

        Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
      • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

        Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
      • Auto tracking URL generation based on Carrier

        Hi, While creating a shipment order for a package in Zoho Books, I have a requirement that for example, if the carrier is Delhivery and tracking number is 1234, then can automatically the tracking link/URL be generated as www.delhivery.com/1234. Similary,
      • Helper Functions and DRY principle

        Hello everyone, I believe Deluge should be able to use 'Helper functions' inside the main function. I know I can create different standalones, but this is not helpful and confusing. I don't want 10000 different standalones, and I dont want to have to
      • Pre-orders at Zoho Commerce

        We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
      • Customer ticket creation via Microsoft Teams

        Hi all, I'm looking to see if someone could point me in the right direction. I'd love to make it so my customers/ end users can make tickets, see responses and respond within microsoft teams. As Admin and an Agent i've installed the zoho assist app within
      • Zoho Books' 2025 Wrapped

        Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear
      • Can multiple agents be assigned to one ticket on purpose?

        Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
      • Zoho removed ability to see all Scheduled Reports!

        If you are not the owner of a scheduled report, Zoho recently removed the capability to see each scheduled report. As an admin who relies on seeing all scheduled reports being sent, this is a terrible update. Now I cannot see ANY scheduled reports...even the ones I am being sent!!  This should be a setting for admins to control.  This is a bad update.
      • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

        Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >>  This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me  thanks
      • Next Page