Coupon Management Lacks functionality
Hey Zoho Team,
Let me start of by saying I'm a huge fan of the entire Zoho suite.
I have a couple of thoughts about the way coupons are handled and believe there they are in need of some improvement. There are a couple of key issues:
1. Coupons need to be unique for each product:
I am not sure what the logic on this is but it makes it difficult to implement promos that are global. For instance I would like to run a promo campaign where I offer $20.00 off any of my products. With the current setup I can't just send an email that gives my customers a discount of any product. I have create a unique coupon for each product which essentially means that I need to know in advance what product my customer or prospect needs to buy. If I have 100+ products I would need 100+ coupons. It would be VERY helpful to have a "Global" coupon that could be applied to all products.
2. Management of coupons is a very manual process that is unforgiving.
Doing bulk modifications is tedious. Lets say for example I made a mistake on importing a coupon and I want to delete all the coupons I just added. If I have one or two products this is not an issue. If I have 100+ coupons this turns into a very time consuming task. It would be VERY helpful to have a place where we can mass modify coupons (add, change, delete).