We are currently considering to start using the CRM module in addition to the Books (+Creator and Subscriptions) module.
One of the issues which will be of great importance to us, is if we will be able to see and handle all the emails to/from a customer in the same place.
So, in CRM (or any of the other modules) I want to see ALL the email contact with the customer. INCLUDING the system generate emails in Zoho Book.
Is this possible?
Can something be done by som BCC mailing of the system emails generated in Books to achieve this?
Have someone accomplished this?
Thank you,
Lasse