Emails to candidates not being tracked

Emails to candidates not being tracked


Anyone here experiencing problems with tracking emails sent to candidates from Zoho Recruit? It used to work until about 2 weeks ago, where most of the emails will remain in "sent" status. I had done tests as well as received responses from candidates, but the status still shows "sent" or at best "delivered". 

Support is not really helpful. Their last response was 2 weeks ago saying they would look into it. Am wondering if anyone here shares the same problem.