Hi,
We set a 3 level approval for our document. When a sale created a nuew document, each of the 3 approver approve the document and the document creator receives a notification his document is approved.
But, when the second approver uses FInal approval:
- the third approver is skipped
- the approved notification is sent to the first approver, not the document creator
When the third approver uses the Final approval:
- the approved notification is sent to the second approver, not the document creator.
In both final approval cases, the document creator is never notified.
How can we configure so that when Final approval is used, the document creator is notified, just as when normal approval are used.
Regards