hi there!

my team uses zoho forms to collect information needed to complete a ticket.  we use the zoho forms integration with zoho desk.

two of the fields capture urls that the submitting teams fill out in the public facing form.  when the ticket reaches zoho desk, the urls are not clickable.

i'd like to make the urls submitted via zoho form clickable.  how do i do this?

screenshots attached of my zoho forms field set ups, the zoho desk integration, the public facing fields on the form and the end product.